Karen D.
Alpha Medical is such a great way to…
Alpha Medical is such a great way to take care of "appointments" without having to leave the office. They are timely in their response and are extremely efficient.

Great
Based on 6,611 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Hello Alpha (helloalpha.com) has 6,611 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Karen D.
Alpha Medical is such a great way to take care of "appointments" without having to leave the office. They are timely in their response and are extremely efficient.
Kelly B.
Cost is a bit high, but service was great!
Mercedes
Alpha medical withdrew $470 from my account without my authorization. They said that by me completing a consultation I’m agreeing to medical treatment. So I guess that means if I go to my PCP they’re allowed to drain my money from my account and shove medication down my throat. Nope. Over the last year they were always very communicative with me and made sure to go over copays and cash payments before charging me, I was always given the option to approve or deny before moving forward. This time they prescribed me 3 medications (that I did not request and would have been clear if they would have looked at my history) at 2 AM Sunday and by the time I woke up in the morning all of my money was gone and the order had been processed. After a week of trying to dispute these transactions with them I finally received a partial refund. The following morning they charged my account another $125 after someone had already told me all of my future orders have been cancelled. The $125 was from an order they could not charge me for because they had already put my bank account in the negative that previous Sunday. Thankfully, I received a refund the following week. I was a loyal customer and would recommend them to everyone. But now I have them blocked from my bank and I no longer plan to continue with alpha medical moving forward. Because of this I was unable to keep food on the table and missed a car payment.
Reply from Hello AlphaAug 5, 2021
Hi Mercedes - thank you for taking the time to provide your feedback. We truly apologize for any inconvenience this may have caused you. It looks like your last order was processed and not cancelled prior to shipment, but we can confirm that your subscriptions have been cancelled and you have been refunded. Our care team has also reached out to you in your patient dashboard. Please do not hesitate to message us if you have any additional questions or concerns.
Nancy L.
Amazed at how easy it was to do the consult and get my meds! I highly recommend using Alpha.
Me
Awesome 👌 👏👏👏👏👏👏👏👏👏
ALLISON S.
So far, no complaints! Just convenience!
Brittany A.
Thank you so much for going above and beyond working with my insurance to get me approved for the right medication. The whole process was so simple and fast.
Anuja R.
This is my second time using Alpha Medical for my needs. I currently do not have insurance so this is a very easy and convenient way to get a prescription. The Doctors I dealt with were very responsive and informative in every aspect, more so than Doctors I physically visited in the past. The service was very quick and I had my medicine within a week. I highly recommend them for those in search of their services.