HelloDivorce.comReviews of hellodivorce.com

Reply from HelloDivorce.comSep 19, 2025

We’re so grateful for your kind words! Divorce is never simple, but our goal is always to make it feel more manageable and less overwhelming. It means so much to hear that you felt supported, informed, and able to move through the process smoothly. Wishing you peace and confidence as you start this next chapter.

Reply from HelloDivorce.comSep 11, 2025

We are so happy that you got the advice you needed for a great outcome with your home during the divorce process!

Reply from HelloDivorce.comAug 28, 2025

Hi there — we take every review seriously. We can’t find any record of an account or activity with us under the details provided, and there’s no indication our platform was accessed. Because your comment also references a different “AI divorce” product that isn’t affiliated with Hello Divorce, we’ve asked Trustpilot to investigate. For clarity: Hello Divorce serves both amicable and higher-conflict cases with flexible options — including hands-on guidance from Divorce Navigators, mediation with high-conflict specialists, and referrals to experienced family law attorneys when litigation is necessary. If you intended to review another service, please update your post. If you did try us under a different email, reach out to [email protected] so we can look into it and help. — The Hello Divorce Team

Reply from HelloDivorce.comAug 28, 2025

Congratulations on finalizing your divorce and thank you for the generous shout-out to Hannah! We’re thrilled you felt supported the whole way through. Life gets busy, and our job is to meet you where you are with clear steps and gentle reminders. We’ll make sure Hannah sees your note (you made her day!). If you need anything like post-divorce paperwork, resources, or next-step guidance, we’re here for you. Wishing you a peaceful next chapter.

Reply from HelloDivorce.comAug 28, 2025

You are very welcome and we were happy to help!

Reply from HelloDivorce.comAug 19, 2025

Hi Chavon, Thank you so much for your kind words and for sharing your experience with Hello Divorce. We’re so glad to hear that Charlene was able to support you throughout the process — we’ll be sure to pass along your appreciation to her! We’re also grateful for your thoughtful feedback. While we do try to communicate about outside costs (like notarization and court filing fees) in our emails and info calls, it sounds like we could have done a better job making sure you had that information clearly upfront. We truly apologize for that and will work on improving how we present these details so it’s easier to plan ahead. We’re thrilled to hear that you found the program helpful and that you’re now happily divorced. Wishing you all the best in this next chapter! – The Hello Divorce Team

Reply from HelloDivorce.comAug 19, 2025

Hi Pete, We’re sorry to hear you’ve been feeling frustrated with the pace of the process. Because Hello Divorce is not a law firm, we can only support uncontested divorces — meaning both spouses need to engage for things to move forward. While we can’t require a spouse to complete their paperwork or respond more quickly, we do our best to encourage engagement and can help facilitate communication and solutions through services like mediation. We’d love to talk with you directly about your options and next steps that may help speed things along. Please don’t hesitate to reach out to our customer support team so we can support you further. You can reach us at [email protected] – The Hello Divorce Team

Reply from HelloDivorce.comAug 20, 2025

Hi Torri, We’re sorry to hear that your experience didn’t meet expectations. While we don’t speak to individual circumstances in a public forum, we want to share how our refund policy works in general. Because our team and software invest significant time and expertise into preparing forms, calculations, and court documents, we’re unable to issue refunds when there’s been a very long delay between purchase and a cancellation request. Our goal is always to be transparent and fair, and we’ve built our policies with that balance in mind. Additionally to clarify, Hello Divorce has never claimed to be a law firm. From the start, we’re transparent that we’re a legal paperwork and support service, created to make divorce more affordable and accessible. Many people don’t need to hire an attorney to complete their divorce, but for those who want additional support, we offer optional services like mediation or legal advice from licensed attorneys.