Excellent
Based on 311 reviews
Tomo Mortgage4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Tomo Mortgage, we believe the joy and promise of a new home should never be overshadowed by the hassle of buying one. That’s why we’re digitizing and automating much of the mortgage process to make it faster, easier, less expensive, and dare we say, more joyful while delivering a higher level of personalized service to home buyers. Check out our mortgage and refinance rates at tomo.com. NMLS #2059741. Equal Opportunity Lender.
Tomo Mortgage (hellotomo.com) has 311 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 264 reviews with 5 stars · Clear filters
Lafayette
The end to end experience was helpful and thoughtful at each interaction. My loan advisor would communicate with me using all channels and was always helpful at explaining things. Tomo knows how to work smart and efficient.
William N.
I truly want to give the team at Tomo 10 stars if there is that option !! We were on crunch time to close a brand new house that we were waiting to be built more than a year (during Covid time). In less than 2 weeks, James Schell and his associate Omar Galvez were working around the clock to help us to get the loan processed and approved. They were also working very close with my home builders and title company, tracking every steps and really helped my closing process go very smoothly. We had several home finances in the past, and my wife is always the best loan rate shopper around, but this time she said Tomo (James Schell) had offered the lowest 15-year rate that many other big home finance company can not even come close. We strongly recommend Tomo to everyone !! Thank you Tomo !! William Nguyen and Nguyet Tran
Fenton
Andrew Yee and the Tomo team create a white-glove mortgage experience and give the best interest rate possible. I had a problematic mortgage application: high student loans, a credit score that dropped 40 points a week before my close date, a multi-family property, an inflexible deadline, and no co-signer--it was a nightmare. Additionally, I cut ties with my first lender after they told me I had to increase my down payment to 25 percent, but Tomo was able to keep it at 20 percent despite all the hurdles. The Tomo team communicated the steps needed to make things happen (even on Thanksgiving Day!). Andrew, Hal, Carey, and Dan, I sincerely thank you for seeing my mortgage through the finish line and helping me become a homeowner.
Kingsley
This is by far the best mortgage loan application we have ever done.
Daniel
Ted and the team were excellent! I looked into many other companies and none came close to Tomo. They have the best rates and customer service!
Ron
Ted Volynets, very professional, very knowledgable, very seasoned in the lending business. Guided me through the entire process. Even helped me decide on when to lock. Great experience. Thank you Ted. I know where to go next time with out shopping around.
Jacob
My wife and I chose to use Tomo and couldn't be happier. We shopped at ~5 different lenders; not only did Tomo have great rates, but their level of customer service and human interaction was unparalleled. We also had a tight closing window and some unplanned issues arise, and the Tomo team pulled through for us so we could close effortlessly on time. Special shout out to Ted and Pamela, our primary point of contacts, who were in frequent contact with us and our agent. We'll use Tomo again for our next purchase and highly recommend them.
Ruben
Signed up from a 3rd party affiliate and recieved multiple offers. TOMO had an automated system in addition to a representative call. After creating a profile and crating an applicstion, a lending specialist contacted me and we went through the process and gaps. After that, a pre-approval letter was generated for me.
