heyabby.comReviews of heyabby.com

Jake was very helpful in providing a solution to my problem.

So far it’s been a very enjoyable experience. Very easy with instructions. At the 6 week point and all is well . She’s growing like a weed 😎

Very quick response, professional, pleasant.

Hey Abby has the best customer service I seen in a long time. It's hard to find a company with this type of response time and kindness. They made my dumb questions asked feel smart. Cant wait to get home and plug it in and get started. Keep up the great work!!!!

My overall experience was pretty great. I debated for awhile on if the Hey Abby would be the right fit for me. After having some less than stellar yields with my home setup (spending more money than what a Hey Abby cost), I've decided to give it a try. Although I'm only starting my first grow in the box, I can tell that I made the right decision. The box was completely plug and play besides installing the carbon filters, which took about 45 seconds. Then i just downloaded the app and followed their instructional videos. Any question I have are answered in a timely manner through the chat option on their website. If its something I want to know fast then there is a whole community on discord giving out tips, tricks, and just overall experiences with the Abby. Makes it very easy for first time box growers to skip a couple of dumb mistakes. Its also a community that the owners are actively engaging with and keeping informed and updated on new models and app technology, while also holding events. I've been a member for a month and have already won a free hoodie through a Halloween give away. As far as the company and the product, they are exactly what they claim to be. I cant speak for results just yet but barring any user error, I have a feeling this might be exactly what I've been looking for in a grow box.

The build quality is excellent! Love it!!!

I was sad when my shipment arrived a bit damaged and concerned about how it will function, This company provided a solution that ended up working out and preventing me from doing a full refund, that says a lot as I am VERY PICKY when it comes to new things I purchase. With that being said this support team worked with me and was able to provide an awesome experience overall, thank you for that.

To provide a good review you have to have a story in my opinion . I met Bruno from hey Abby back on 9/14/2023 that was assigned to my case , on an order # 6650 regarding a hey Abby grow box “OG” addition. This was my seventh Hey abby box it was damaged in transition to my residency during shipping. UPS had damaged the product so bad the top was separated from the core base triggered, having to send the box back to hey abby, this, of course, was upsetting and discouraging this took about three weeks to resolve during that time I ended up making a friend in the business. Bruno has answered all my questions, as well as put my discomfort to ease over the last five weeks. I wanted to send kudos, and a review that reflected the outstanding customer service he’s presented to me, this was a difficult and upsetting transaction when you’ve been waiting for so many weeks to receive the product only to find out that it is damaged beyond usage. I wanted to say great job and keep up the good work. I’ve really appreciated you and I hope this message proves my appreciation , thank you