heyabby.comReviews of heyabby.com

6 months ago I contacted support about not being able to purchase the subscription (got error message saying the item was not available for shipment to my area). The person who responded said they would get back to me. Well, I haven't heard anything. Hey Abby is just an expensive box at this point.

Customer for over a year. The app has not been updated to fix issues, even one that I reported about not being able to dictate into the app. During the purchase process, it was not great after purchase is even worse. Want to get an air pump and can’t even find replacement parts or information. The box does work will continue to use it, it seems like they are going out of business or do not care about past customers. These are simple things that should have been fixed or should be available.

What customer service gone bust now no one can notact them.

Decent systems with some quirks. Awful customer service. The machine has had multiple hardware parts go out that need to be replaced and the company gives no help at all. They helped a little the first year with the pcb but conveniently they didn’t provide much help until the system was out of warranty. Then of course the told me the part I needed to purchase and explained it would no longer be under warranty. I’ve since had worse issues with the main system and they provide no options. They just keep saying they will “escalate it to their engineers.” Months go by nothing happens. It’s been 3 years now… it looks like it’s catching up with them. They no longer have anything in stock, not even the basic plant baskets.

The only problem is it tries to tell me when the plant is done, right now im suppose to check for flushing saturday. That thing aint even close to flushing. In fact almost all my plants in the system says they should be done a month before its even close. Might have to switch to pro mode.

Most parts required for operation as well as nutrients have been out of stock for almost a year. This company seems to be going out of business. The "face" of the company has left. The nutrients are part of a recurring subscription which they are no longer able to offer which seems like a massive revenue issue. Dont buy this. It requires consumable parts that are constantly out of stock with no aftermarket options.

I enjoy it im having problems with it staying on

I have not been successful with the machine. They replaced two motherboards and it still doesn’t work. Customer service has been much help. I would suggest you consider another company.