heyabby.comReviews of heyabby.com

The only problem is it tries to tell me when the plant is done, right now im suppose to check for flushing saturday. That thing aint even close to flushing. In fact almost all my plants in the system says they should be done a month before its even close. Might have to switch to pro mode.

I can never buy the things I need always out of stock very discouraging when you are trying to make your plant grow

The build quality really isn't that great and the space to actually grow anything seems small. Overpriced by about 20%

Doesn’t close all the way.

I’ve had several wrong orders delivered. Customer service isn’t the easiest to get the right orders sent out. They will eventually get you the right order. Customer support when asking about growing information takes forever to get back to you I wish they had a live chat. When they do get back to you they are mostly helpful if you provide them with the answers they will confirm what you’re telling them . Very generic scripted answers are always returned which you can find yourself on their website which does actually have a lot of information. I guess when I contact support looking for help I look for a more human interaction. The grow box itself is very easy to maintain and a wonderful concept. The issues are the fans are horrible even when buying the additional fan accessory it’s impossible for me to keep the humidity out of the box which is hindering growth. The size of the box is really too small and only allows a very very small plant to grow and the construction seems a whole not nicer in the picture then the ply wood top and door that has to be slammed shut to close. It does feel like anything can break on it at anytime although nothing has and the device has worked beautifully the entire time. I am not finished with my first grow and my subscription has already ended which seems rather inconvenient as I feel the only reason for the subscription is for growing assistance. For less money I could buy my own nutrients which are probably better then what is supplied and not need to renew the subscription but the help is reassuring knowing I’m doing the proper things. The nutrients provided are very convenient to use and I do love how simple everything is to use. I give this a 3 star rating because this is a nice set up but it can be substantially better in just about every area and seems overpriced for what it is (a flimsy made box with very low grade components) . However with pretty minimal effort I can grow weed so it can’t be too bad. I guess I’m not mad I’m just disappointed.

Well this last experience was wonderful. The agent took her time to explain everything to me in detail and made sure I was confident in proceeding and pointed me to more info. A absolute 5 star. The problem was after I received my box(Jun 19th 2025) I reached out to support about the door not shutting correctly. I sent them a video of the door and the light emitting from it while shut. I also pointed out that there was a dent at the bottom of the door which would only show up in person and not via a photo(which never was addressed. The response I got was troubling as I was told that not the units will be perfect and that the door just needed new weather stripping. In the video you can clearly see the door is not correct and as these are not cheap I was highly disappointed. As I had already waited 2 months to receive the box I ended up hopefully fixing the door myself. We will see how this grow goes.

Dislike: I accidentally started the flush mode to early. No way to take it back. I just have to ignore Abby instructions and it keeps telling me to FLUSH but plant needs another week of Autoflower/Veg before flushing

After going back and forth and changing the door lock, I took the panel off inside of the box and realized that one of the wires that went from the door lock to the mother board wasn't pushed all the way in. I really think your company needs to be better with quality control prior to shipping your products. I do appreciate you attentiveness and attempts at trying to rectify the problem.