customer
It was good and satisfying
It was good and satisfying
Reply from Home Warranty Inc.Jun 2, 2026
Great to hear! Thanks for the review.
Great
Based on 694 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Home Warranty of the Midwest, Inc. was founded in 1999 by the owner of a successful appliance repair company. With 36 years of repair experience, he was determined to put together a plan that would cover items in the home more comprehensively, allow the use of local contractors, and pay contractors more quickly for completed work. Home Warranty serves as an additional product source to a wide range of businesses including real estate agencies, utility companies, property management, mortgage lending, home inspection, financial planning, residential construction, and independent insurance agencies. We are committed to utilizing trusted, local servicers who can ensure a timely response to customer needs. We pride ourselves on our LIVE call answering during core business hours with two call centers in the U.S. We also provide our customers with active, responsive District Sales Representatives who help agents and companies every step of the way.
Home Warranty Inc. (homewarrantyinc.com) has 694 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
694 approved reviews, newest moderated first
customer
It was good and satisfying
Reply from Home Warranty Inc.Jun 2, 2026
Great to hear! Thanks for the review.
Michael B.
The initial call to check out our refrigerator was great. Once the tech said that the Refrigerator needed to be replaced, your offer for the Claim's cash value was less than 25% of the replacement cost. $600 for a $3200 Refrigerator. Not very happy with the valuation.
Reply from Home Warranty Inc.Jun 2, 2026
The failed part was the compressor so we valued out the maximum allowable cost for compressor replacement based on your plan level. You opted to take that towards a replacing the refrigerator instead. The refrigerator was repairable but you always have the option to take repair money towards replacement.
customer
Prompt payment
Reply from Home Warranty Inc.Jun 2, 2026
Love to hear this! Thanks for the review.
Ron B.
Was handle right away with no problems
Reply from Home Warranty Inc.Jun 2, 2026
Love to hear this! Thanks for the review.
customer
The process was quick and very convenient
Reply from Home Warranty Inc.Jun 2, 2026
Love to hear this! Thanks for the review.
customer
Professional, fast, knowledgeable, easy to communicate with, pleasant to deal with
Reply from Home Warranty Inc.Jun 2, 2026
Love to hear this! Thanks for the review.
Abby B.
Always a pleasure doing business with them.
Reply from Home Warranty Inc.Jun 2, 2026
Love to hear this! Thanks for the review.
customer
No option to receive pymt except check that can take up to 6 wks even though it stated that could receive echeck no option to move fwd with that option was available
Reply from Home Warranty Inc.May 27, 2026
We apologize for the confusion and delay. The original check has been cancelled and your payment has been reissued via eCheck for faster delivery. Please reach out if you need any assistance accessing it.