CRAIG D.
Great service
Good response from the service tech and the successful diagnosis of the issue
Reply from Home Warranty Inc.Apr 20, 2026
Love to hear this! Thanks for the review.
Great
Based on 694 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Home Warranty of the Midwest, Inc. was founded in 1999 by the owner of a successful appliance repair company. With 36 years of repair experience, he was determined to put together a plan that would cover items in the home more comprehensively, allow the use of local contractors, and pay contractors more quickly for completed work. Home Warranty serves as an additional product source to a wide range of businesses including real estate agencies, utility companies, property management, mortgage lending, home inspection, financial planning, residential construction, and independent insurance agencies. We are committed to utilizing trusted, local servicers who can ensure a timely response to customer needs. We pride ourselves on our LIVE call answering during core business hours with two call centers in the U.S. We also provide our customers with active, responsive District Sales Representatives who help agents and companies every step of the way.
Home Warranty Inc. (homewarrantyinc.com) has 694 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
694 approved reviews, newest moderated first
CRAIG D.
Good response from the service tech and the successful diagnosis of the issue
Reply from Home Warranty Inc.Apr 20, 2026
Love to hear this! Thanks for the review.
customer
The staff was Great in getting our issues covered thank You so much!
Reply from Home Warranty Inc.Apr 20, 2026
Thanks for sharing! We appreciate it!
Dreamcatcher
They would not pay for repairs or replacement of items not repairable.
Reply from Home Warranty Inc.Apr 20, 2026
Our service manager has attempted to reach out to you and has not heard back. Please return his call at your earliest convenience.
customer
The rep was very efficient and knowledgeable. They got my claim through quickly to help with my emergent situation. Very appreciative.
Reply from Home Warranty Inc.Apr 14, 2026
Love to hear this! Thanks for sharing.
Customer
rapid response times
Reply from Home Warranty Inc.Apr 14, 2026
Love to hear this! Thanks for sharing.
Susan P.
Customer Service Representative was pleasant and handled my issue quickly. She took the stress out of my situation. I would recommend Home Warranty, Inc. to all my friends and family.
Reply from Home Warranty Inc.Apr 14, 2026
So glad Luci took care of you! Thanks for sharing.
customer
quick and easy to deal with someone always picks up the phone and claim was settled as promised
Reply from Home Warranty Inc.Apr 14, 2026
Thanks for the review! Much appreciated.
Cece W.
Said I was approved for 1,000 for ac repair.... I had work done , then they paid my $20.00
Reply from Home Warranty Inc.Apr 14, 2026
Initially the tech indicated that he was replacing the coil. He instead ended up repairing it and refilling with refrigerant which coverage is capped at $20 per lb on the contract. That is the reason for the difference in coverage. The coverage applies based on the work actually completed.