Excellent
Based on 212 reviews
Horace Mann4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Horace Mann (NYSE: HMN) is the largest financial services company focused on helping America's educators and others who serve the community achieve lifelong financial success.Through our retail business, we help individual educators identify their financial goals and develop plans to achieve them. Our solutions include auto insurance, homeowners insurance, life insurance and retirement solutions.Through our worksite business, we partner with school districts to provide a comprehensive suite of employer- and employee-paid benefits, such as group life, disability and specialty health insurance, as well as supplemental products.
Horace Mann (horacemann.com) has 212 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
212 approved reviews, newest moderated first
Dave S.
Great response and knowledgeable staff.
Reply from Horace MannJun 23, 2026
Thank you for your feedback! We’re glad to hear you received a great response and found our staff knowledgeable. Providing timely, informed service is a top priority for us, and we truly appreciate your trust in Horace Mann.
Barnett J.
great customer service , attention to details, price.
Reply from Horace MannJun 12, 2026
Thank you for your kind feedback! We’re delighted to hear you experienced great customer service, attention to detail, and competitive pricing. Providing value and exceptional service is what we strive for every day, and we truly appreciate your trust in Horace Mann.
customer
Wonderful and straight to the point
Reply from Horace MannJun 11, 2026
Thank you for your feedback! We’re glad to hear you had a wonderful experience and appreciated our straightforward approach. We truly appreciate your trust and the opportunity to serve you.
Gina B.
Readily available and answered all my questions!
Reply from Horace MannJun 11, 2026
Thank you for the great feedback! We’re glad our team was readily available and able to answer all of your questions. Providing responsive, helpful service is very important to us, and we truly appreciate your trust in Horace Mann.
YVONS C.
Horace Mann stands out among all . It is just the greatest by far . Better price for more coverage, professional and outstanding staff, patient and caring . No bias game ! Horace Mann insurance company is a true family that provides protection and caring for who are connected.
Reply from Horace MannJun 10, 2026
Thank you so much for your heartfelt review! We’re honored by your kind words and thrilled to hear that you’ve had such a positive experience with Horace Mann. Providing exceptional value, outstanding service, and personalized care is what we strive for every day. We truly appreciate your trust and are grateful to have you as part of the Horace Mann family. Thank you for allowing us to help protect what matters most to you.
JENNIFER F.
I was happy with my former insurance agency, but Horace Mann made it very easy to check my policy and rates. It ended up saving me over $500 a year and my agent has been bery helpful and is accessible at all times.
Reply from Horace MannJun 9, 2026
Thank you for sharing your experience! We’re so glad we could make the process easy and help you find savings while maintaining the coverage you need. It’s wonderful to hear your agent has been helpful, responsive, and accessible whenever you need assistance. We truly appreciate your trust and are grateful for the opportunity to serve you.
Michelle
They made it easy for me to apply and walk me thru every step of the way. They were very professional and friendly all the way thru and answer any and all questions that I ask.
Reply from Horace MannJun 9, 2026
Thank you for your kind feedback! We’re delighted to hear the application process was easy and that our team guided you every step of the way. Providing professional, friendly service and taking the time to answer all of your questions is exactly what we strive for. We truly appreciate your trust in Horace Mann!
George
Customer Service is the Best!
Reply from Horace MannJun 8, 2026
Thank you so much for the wonderful feedback! We’re thrilled to hear you feel our customer service is the best. Providing exceptional support and care for our customers is our top priority, and we truly appreciate your trust in Horace Mann!
