Excellent
Based on 212 reviews
Horace Mann4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Horace Mann (NYSE: HMN) is the largest financial services company focused on helping America's educators and others who serve the community achieve lifelong financial success.Through our retail business, we help individual educators identify their financial goals and develop plans to achieve them. Our solutions include auto insurance, homeowners insurance, life insurance and retirement solutions.Through our worksite business, we partner with school districts to provide a comprehensive suite of employer- and employee-paid benefits, such as group life, disability and specialty health insurance, as well as supplemental products.
Horace Mann (horacemann.com) has 212 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
212 approved reviews, newest moderated first
TANIA C.
Prompt and Precise representatives!!!!
Reply from Horace MannJun 5, 2026
Thank you for your kind words! We’re glad to hear our representatives were prompt and precise in assisting you. Providing timely, accurate service is what we strive for, and we truly appreciate your feedback and trust in Horace Mann.
Kesha M.
It was easy to navigate.
Reply from Horace MannJun 5, 2026
Thank you for your feedback! We’re glad to hear you found the process easy to navigate. Providing a simple and convenient experience is important to us, and we appreciate you taking the time to share your experience.
Eileen K.
There was NO pressure! I was referred to Scott at Horace Man by a few friends. I finally took the leap and not only saved a lot of money, I also received more coverage and excellent advise. I wish I had done this a few years ago when I first received Scott's contact information.
Reply from Horace MannJun 5, 2026
Thank you so much for sharing your experience! We’re thrilled to hear that Scott made the process comfortable and pressure-free while helping you find better coverage and significant savings. Referrals from friends are one of the greatest compliments we can receive, and we’re honored you chose to give us a chance. We truly appreciate your trust and are glad Scott was able to provide the guidance and value you were looking for.
LEON D.
They will work with u
Reply from Horace MannJun 4, 2026
Thank you for the kind review! We’re glad to hear you’ve had a positive experience with your auto insurance and that our team has been helpful in working with you. We truly appreciate your trust in Horace Mann!
Laurie G.
The agent made the switch to Horace Mann quick and easy
Reply from Horace MannMay 21, 2026
Thank you for your feedback! We’re so glad to hear your agent made the switch to Horace Mann quick and easy. We truly appreciate your trust and look forward to continuing to serve you.
Rico M.
Our agent, Kyle Keenan, made this a very easy decision. He made the transition to Horace Mann so easy. He was able to answer all of our questions promptly and made great suggestions, which now saves us almost $500.00 per month
Reply from Horace MannMay 19, 2026
Thank you so much for sharing your experience! We’re thrilled to hear Kyle made your transition to Horace Mann smooth and easy. Providing prompt answers, helpful guidance, and meaningful savings is exactly the kind of service we strive for. We truly appreciate your trust and are glad Kyle was able to help you save nearly $500 a month!
GRETCHEN S.
The staff help is phenomenal. They are always prompt, helpful, respectful and kind.
Reply from Horace MannMay 18, 2026
Thank you so much for the wonderful feedback! We’re thrilled to hear our team has been prompt, helpful, respectful, and kind. Providing phenomenal service is exactly what we strive for, and we truly appreciate your trust in Horace Mann.
Darion B.
Customer service is excellent
Reply from Horace MannMay 14, 2026
Thank you for your kind words! We’re thrilled to hear you had an excellent customer service experience. We truly appreciate your support and the opportunity to serve you.
