Horizon TrustReviews of horizontrust.com

Excellent customer service. Always quick to respond to my emails and phone calls. Also very helpful with explaining or breaking things down to make things I was uncertain of easier to understand.

Horizon Trust is a great company for my SDIRA. Anytime I call in, they are more than willing to help. The past few times, I’ve spoken to Niki. She is extremely helpful and efficient. I couldn’t be more happy with my choice to Self Direct my retirement funds with Horizon Trust.

Robert from Horizon Trust is professional, helpful and knowledgeable. It was a pleasure to do business with him!

Samantha Lugo did a great job.

Mercie was excellent! Seamless Transfer!

I received outstanding service from Julie Hardwick when I reached out to her to resolve a disbursement that was delayed due to a number of issues, some of them outside of the company's control. She responded with urgency, quickly assessed the situation, and took immediate action to get everything processed. Julie was empathetic, communicated clearly, and followed through on every commitment she made. Her proactive approach and professionalism turned what could have been a frustrating experience into a positive resolution. Julie is a true asset to this company and deserves recognition for her exceptional work. Highly recommended!

I had some “housekeeping” questions regarding my account. Julie Hardwick helped me and was very kind and patient. She was quick to resolve the issues.

Danny Fonseca assisted me and he is absolutely the best! I was confused about next steps for making a transfer but he swooped in and saved the day. He answered all my questions, took the reins and made the process smooth. He gave me his email and followed up with me, provided statuses to make sure everything was setup and complete. As a newbie having someone to hold my hand and explain the process thoroughly gave me comfort that I am working with professionals who can support me and my business endeavors.