Hervin A.
Very easy to work with
Very easy to work with. They will answer all your questions and they made the process so easy. Highly recommended.

Excellent
Based on 572 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Horizon Trust Company is a custodian that offers IRA custodial services for clients looking to self direct their Individual Retirement Account (IRA). Horizon Trust provides education on self directing and custodial services to investors interested in diversifying their tax-sheltered portfolios beyond the limited options of publicly-traded investment products.
Horizon Trust (horizontrust.com) has 572 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
572 approved reviews, newest moderated first
Hervin A.
Very easy to work with. They will answer all your questions and they made the process so easy. Highly recommended.
Ed W.
Horizon Trust is "doing the right thing" for their account holders! The customer service provided by Julie during my last call into Horizon Trust, was exceptional! She really listened to my questions and concerns, then addressed them with the utmost professionalism. The changes and updates were made as promised...and faster than expected! Julie and the team at Horizon Trust are putting their account holders first. Thank you! Ed W.
Andrew
I appreciate the timely feedback to my questions that you provided via text. The follow up texts to check in on my progress with the funding was also appreciated, especially since I had a lot going on, the reminders helped keep me on track
Deb B.
Celeste was so helpful. She knew exactly what needed to be done and had aleady initiated the first step with brokerage team. She stayed in the phone with me and walked me through everything. And then she quickly reviewed all the paperwork with her team and within an hour had everything ready for final confirmation with me. This was first class service beginning to end. Thank you Celeste!
Kevin M.
The process was made seemless, well explained.
sandra K.
The patience and understanding of Mrs. Jessica Smith with filling out forms is 5 star all the way with your company she needs a pay raise for her perseverance that we as customer may have challenges with I would high recommend her 100% when doing paper and form completion I kept missing a vital box that was needed on my form and she saw me through it I wanted to give up and try another way her encouragement is impeccable beyond words I really appreciate that her and in your company... thanks for having such a good employee on your team...
Cheri D.
Very helpful. Answered the many questions I had. Great experience!
Leanne W.
Jessika was very helpful and knowledgable.