Hostfully Reviews | Read Customer Reviews of hostfully.com

Hostfully Reviews | Read Customer Reviews of hostfully.com

Hostfully reviews

382 approved reviews, newest moderated first

Rob
Jun 15, 2025
Excellent channel manager
Excellent channel manager, easy to learn. Support responds fast, sales team is very good. Onboarding assistance, top notch. Unfortunately, due to VRBO’s poor integration service, I had to cancel my subscription. Working around VRBO was costing me so much time and effort, I just couldn’t go forward any further. Top marks for Hostfully though! Will be my first choice when VRBO gets their act together.
Reply from HostfullyJun 26, 2025
Hi Rob, Thank you for taking the time to share your experience, and for the kind words about our channel manager, support team, and onboarding process. We truly appreciate your recognition of our platform and team. We completely understand the challenges with VRBO’s integration and the impact that can have on your operations. It’s frustrating, and we share that frustration. Our team continues to advocate for improvements with their system. We’d love to welcome you back when the timing is right and the integrations better support your business needs. You’ll always be a valued client here.
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FoxWood D.
Jun 13, 2025
Monica Leandro is an amazing Onboarding…
Monica Leandro is an amazing Onboarding Specialist. I was very impressed with the amount of time she spent helping me and providing ideas to improve my Hostfully set-up. Very responsive and detailed. When you onboard, you should ask for her. She is a great asset to the Hostfully team.
Reply from HostfullyJun 26, 2025
Hi FoxWood Domes, Thank you for your thoughtful review! We're thrilled to hear that Monica made such a positive impression during your onboarding. Providing responsive, detailed support—and sharing ideas to help optimize your setup—is exactly what we aim for. We’re proud to have Monica on the team and will be sure to pass along your kind words. Wishing you continued success with Hostfully, and please don't hesitate to reach out as your business grows!
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Josee
Jun 5, 2025
The more we use Hostfully, the more we appreciate it!
Hostfully is overall a user-friendly and easy-to-navigate platform, and it's definitely more pleasant now to create quotes and send them to guests. However, there are still quite a few glitches that require workarounds, and the Report features could really use some improvement. With a bit more refinement, it could be a truly great tool. The more we use Hostfully, the more we appreciate it! After almost two years, you get used to it — and even start forgetting about some of the bugs. That said, we still often need to contact support. It usually takes several messages and screenshots to explain and re-explain the issue before someone understands and finds a solution. But they always do!
Reply from HostfullyJun 26, 2025
Hi Josee, Thank you for your honest and detailed review. We’re glad to hear that Hostfully has made creating quotes and managing guest communications easier—and that you’ve grown to appreciate the platform more over time. Your feedback on areas for improvement, like reporting features and occasional glitches, is extremely valuable to us. We know there’s always room to refine the experience, and our product and support teams are continuously working to make Hostfully better for our clients. We also appreciate your patience and persistence when troubleshooting—your insights help us identify and fix those issues. Thanks again for sticking with us and sharing your experience. We look forward to earning that “truly great tool” title!
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Jan F.
May 12, 2025
Very very happy with Hostfully overall…
Very very happy with Hostfully overall as PMSystem for my cottages. Easy to use and very intuitive. They come up with -Ways to make it better all the time as well. People have good attitude and helpful at the platform. I have used others (2) and find this the best. I have been using them for well over a year now and appreciate it!
Reply from HostfullyJun 26, 2025
Hi Jan, Thank you for the wonderful review and for being a loyal Hostfully client for over a year! We're thrilled to hear that you find the platform intuitive, easy to use, and continuously improving. Our team works hard to not only enhance the product but also maintain a positive, helpful approach—and it’s great to hear that shines through. We truly appreciate your trust in Hostfully and your feedback comparing us to other systems. It means a lot to know we're making property management easier for your cottages. We look forward to supporting you for many more years to come!
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Fouilly M.
Apr 24, 2025
These spammers will never stop sending…
These spammers will never stop sending us email despite having reported them several times. Looks like they have built their business from SPAM. Avoid.
Reply from HostfullyApr 28, 2025
Hi Fouilly, Thank you for bringing this to our attention. We’re sorry to hear about your experience and take concerns like this seriously. Hostfully is committed to ethical communication practices, and we strive to ensure that all outreach is respectful and relevant. We’ll review our email practices immediately. In the meantime, if you’d like to ensure you are fully unsubscribed or if you have any additional details you’d like to share, please contact us directly at [email protected] — we’ll be happy to assist. Thank you again for your feedback.
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brian L.
Apr 3, 2025
Best platform and support for self managing owners!
We were obviously petrified about running our own short term rentals at first. Our experience with our current manager was subpar and we felt we are better off taking the leap on our second property. The support we received was simply amazing! From my onboard specialist, Kana, to my success manager, Jose, they have been with me every step of the way! We didn't realize how much we were losing out with our managers! Hostfully gave us the professional, systematic way of managing our properties with over 50% better results than working with a traditional property manager! Needless to say, we terminated our agreement with our 1st property managers and took over the original property utilizing Hostfully module. Their platform gives us the opportunity to maximize our profit, service our guests, and manage our properties with unwavering support! Thank you Hostfully!
Reply from HostfullyApr 7, 2025
Hi Brian, Wow—what an inspiring journey! We’re honored to be part of your transition to self-managing, and it's incredible to hear that Kana and Jose helped make that leap a success. Knowing that Hostfully helped you achieve over 50% better results truly energizes our team. Your story is a powerful example of what’s possible with the right tools and support. We’re thrilled to keep cheering you on as you grow and thrive!
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Asavari K.
Mar 31, 2025
I had a great experience with Marcos…
I had a great experience with Marcos for assisting with our GuideBook set up. We have a very large resort style property with multiple types of lodging which means we need more than 1 guidebook. Marcos went above and beyond to assist my son Simon and myself. What could have been a daunting experience because we have so much to do, actually looks like we should have fun working with our VA to finish all of the set up. We were fortunate that Marcos had plenty of time for us because our property is so involved.
Reply from HostfullyApr 7, 2025
Hi Asavari, Thank you for your thoughtful feedback. We’re glad to know that Marcos could support you and Simon in navigating the complexities of your resort-style setup. At Hostfully, we understand that every property is different, and it’s great to hear our team made the process feel approachable and even enjoyable. Don’t hesitate to reach out if we can support you further—we’re always here to help!
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Ruth
Mar 12, 2025
Using Hostfully for 4 years and LOVE it
I have been using Hostfully for 4 years and I continue to love it. Hostfully is easy to use as a platform, online and on the app. Best of all, I have NEVER had any technical problems or issues. Hostfully is always improving but I appreciate that they never overpromise/underdeliver (a big issue with other property management software). The best part is customer service which is always available with very fast response time and all of the people are very keen to resolve any issues quickly and thoroughly. Yes, I fully recommend Hostfully.
Reply from HostfullyMar 24, 2025
Thank you for the kind words and for trusting Hostfully over the past 4 years! We're so glad the platform and our support team have made a difference for you. We’ll keep working hard to deliver the reliability and service you expect. 💙
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