Emily
Disappointed
Its funny this email was sent on July 5th with an opening line "Thank you for your choosing Hubble, we love having you in our family!" as my subscription had been canceled at this point without my knowledge. I have been using hubble for 2 year and would have liked a heads up that my prescription was expiring instead of leaving me with 4 days supply of contacts with no options after that.
Reply from Hubble ContactsJul 23, 2019
Hi Emily, Thank you for taking the time to leave this review. I'm sorry to hear about your experience, and I'd like to look into this and find out why your subscription was cancelled and see what we can do to help get you back on track. Please reach out to [email protected] with the subject line "ATTN: Trustpilot" and we'll get back to you ASAP. Best, Vanessa