Raul
Great contacts at a great price
Great contacts at a great price and always on time

Average
Based on 8,157 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
8,157 approved reviews, newest moderated first
Raul
Great contacts at a great price and always on time
Tracy
I love the fact that they will be flexible with me as far as how often I purchased lenses is a great help. I will never go back to back to buying lenses at the eye doctor.
Nel
H O R R I B L E would be a compliment for this scam of a company. I usually don't write reviews for anything but Hubble contacts inspired me to write one thanks to their terrible customer service, bad quality contact lenses. Please make yourself and your bank account a favor and don't purchase from them since they will make unwanted purchases with your information and respond with terrible customer service. I was charged monthly even after cancelling the subscription and emailing them several times. Don't fall for these scams and fake advertisements.
Reply from Hubble ContactsJul 23, 2019
Hi Nel, Thank you for taking the time to leave this review. I'm sorry to hear that you've had a frustrating experience with our service and our team. I'd like to look into this and see if there is anything we can do to help! Please reach out to [email protected] with the subject line "ATTN: Trustpilot" and my team will get back to you ASAP. Thank you, Vanessa
Jamie C.
Never again, I saw the $1 trial and signed up for that but never received an email or tracking number and the contacts came two weeks later. The next day I was charged for the subscription and never used them at all and ended up not liking it. I tried to call to refund but they refused to help me and just kept saying it was 15 days blah blah so now im stuck with contacts i dont use.
Reply from Hubble ContactsJul 23, 2019
Hi Jamie, Thank you for taking the time to leave this review. I'm sorry to hear that you have not had a great Hubble experience. I'd like to find out more about what happened with your original order, and see what we can do to make this right. Please email [email protected] with the subject line "ATTN: Trustpilot" and mmy team will get back to you ASAP! Best, Vanessa
William Y.
Hubble verkauf billige Kontaklinsen aus China im Abomodell für relativ viel Geld für die schlechte Qualität. Die Kontaktlinsen sind überhaupt nicht mit Markenlinsen zu vergleichen. Bei mir Kratzen sie furchbar im Auge und verrutschen oft. Zum Glück habe ich nur die 30 Probelinsen bestellt und das Abo direkt gekündigt.
Annika S.
I have (now had) been a Hubble customer since they first came on the scene. Even stuck around with the slight price raise. In May my subscription was abruptly cancelled within a week of needing a refill, because "my prescription was not Hubble compatible." I talked to customer service, they said I needed to create a new account and have my eye doctor resend my prescription since there is no un-cancelling of the accounts. I made a new account, went through the online verification for prescriptions that Hubble provided, and here I am again just a few months later with 5 days of contacts left and a cancelled prescription. I cannot believe the lack of customer service this company has and highly recommend that no one use it despite the great cost and convenience.
Reply from Hubble ContactsJul 23, 2019
Hi Annika, Thank you for taking the time to leave this review. I'm so sorry to hear that you have had this frustrating experience. I'd like to look into your account and your interactions with our team so that I can provide additional information and answer any questions that we haven't answered already. Please email [email protected] with the subject line "ATTN: Trustpilot" and we'll get back to you ASAP. Best, Vanessa
Seth
Extremely unreliable you never know when your next months contacts are coming . I am currently wearing the same pair going on 3 days praying that next months contacts will come soon And absolutely no way to contact anybody at customer service Besides email which they will not respond to
Reply from Hubble ContactsJul 23, 2019
Hi Seth, Thank you for taking the time to leave this review. I'm so sorry to hear that you've had trouble with your subscription. I can see that you spoke with our team via email this weekend, but I'd like to let you know that you can log into your Hubble account to adjust the frequency of your deliveries, and you can call our team for help at 1-619-404-0542 between 9am and 5pm EST, Monday through Friday. Best, Vanessa
Amy Gable G.
Came across Hubble's ad on Instagram the beginning of July. Signed up for the trial box for $1. Never received confirmation email or shipping notification email. On July 5th, my credit card was charged $1. On July 20, my card was charged again $39 for "my monthly subscription" and I haven't even received my trial box to try them yet! You cannot cancel from your account on their website - you must call and their phone hours are only M-F. I emailed them and got a response from someone in the Phillipines. They have scary business practices. Beware!
Reply from Hubble ContactsJul 23, 2019
Hi Amy, Thank you for taking the time to leave this review. I'm sorry to hear about your frustrating experience. I'd like to find out what happened here, and see what we can do to make this right. Please send an email to [email protected] with the subject line "ATTN: Trustpilot" and my team will get back to you ASAP! Best, Vanessa