Dania Sanchez C.
Necesito que me devuelvan el dinero que…
Necesito que me devuelvan el dinero que me han contado de la tarjeta ya que me habia dado de baja.

Average
Based on 8,157 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
8,157 approved reviews, newest moderated first
Dania Sanchez C.
Necesito que me devuelvan el dinero que me han contado de la tarjeta ya que me habia dado de baja.
Ms J.
Please stay clear of this company. I have just been on the telephone most of the morning. I had an account with them at the beginning of the year, I had to cancel this account as the deliveries were becoming too close and the build up of contact lenses were rediculous. I reordered some more in May and cancelled my subscription in June for other reasons. Both cancellations of subscriptions were confirmed by them! They have now taken another £27 in July, I have not received any lenses as yet! They are now saying that I had 2 accounts open that were never cancelled and one account was a misspelling of my email address????? I have argued that I would never had received emails if the spelling was wrong! They are just helping themselves out of my PayPal account and making false accusations!! They have offered a refund once they receive returned lenses. I just hope they arrive soon!! Fingers crossed for the Refund.Please don’t trust these people.
Reply from Hubble ContactsJul 9, 2019
Hi there, Thank you for taking the time to leave this review. I'm so sorry to hear that you have had a frustrating experience with our team and with our policies. I'd like to look into this and find out more about what happened with your account. Please send an email to [email protected] with the subject line "ATTN: Trustpilot" and my team will get back to you ASAP Best, Vanessa
Miki
Misleading advertising for 1£ contacts. What you actually sign up is monthly contactlense prescription and being charged 27£ without your consent. And to cancel it you can only by calling them, after you realised you've been charged the money. Just wonder how smooth is the refund process... This company is breaking European consumer and trading standards. So be aware!
Reply from Hubble ContactsJul 9, 2019
Hi Miki, Thank you for taking the time to leave this review. I'm so sorry to hear that you have not been happy with your Hubble experience, and that the subscription came as a surprise to you. Just to provide more information, I'd like to inform you that we do let you know several times during the sign up process that this is a monthly subscription, and you are even prompted to check a box agreeing to this before you complete your order. Additionally, you can find our complete cancellation and refund policies in the TOS on our website, and you will see that we are happy to help in any way we can. If you have any questions, please feel free to reach out to me at [email protected] with the subject line "ATTN: Trustpilot" Best, Vanessa
John
Great Price - Great Product Fast Delivery
Reply from Hubble ContactsJul 9, 2019
Hi John, Thank you for taking the time to leave this review. I'm so happy to hear that you're loving the lenses and subscription! Thanks for the awesome feedback :) Best, Vanessa
K L.
I find my eyes get ultra dry compared to any brand I have ever used in the past. I prefer my Acuvue Oaysys compared to these. I even prefer the daysofts over these ones. Daysofts will cause my eyes to be a tad dry but they aren't as uncomfortable as these Hubble contacts.
Reply from Hubble ContactsJul 9, 2019
Hi there, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses have not been working out well for you! If you haven't already, please be sure to cancel your subscription to avoid upcoming charges and deliveries. Best, Vanessa
Anna
I tried them. They are terrible lenses. I had to throw out several because they were hurting my eyes or the view was blurry. I contacted Hubble. They said they would send me a replacement box. I never received it, so I contacted them again. I asked to be put into contact with a manager/supervisor. They wouldn't reimburse me for the lenses even though I told them I didn't trust them enough to use them anymore. The reactions came with about a month after my emails: absolutely terrible product and service. I would advise anyone to pay a bit more and get good quality lenses, especially because it concerns your eyes.
Reply from Hubble ContactsJul 9, 2019
Hi Anna, Thank you for taking the time to leave this review. I'm sorry to hear that you are unhappy with our lenses and customer service. I'd like to find out more about what happened and see what I can do to help! Please send an email to [email protected] with the subject line "ATTN: Trustpilot" and my team and I will be able to investigate further. Best, Vanessa
Crystal
The ability to not have to worry about cleaning and sanitation of lenses is convenient for me as a daily contact user.
Reply from Hubble ContactsJul 9, 2019
Hi Crystal, Thank you for taking the time to leave this review. I'm so happy to hear that you're loving the daily lenses! We really appreciate the great feedback! Best, Vanessa
Sydney
Easy hassle free and good price
Reply from Hubble ContactsJul 9, 2019
Hi Sydney, Thank you for taking the time to leave your review. It's great to hear that you're so happy with our subscription service! We appreciate your feedback! Best, Vanessa