Average
Based on 487 reviews
Hubstaff3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hubstaff is a time tracking software platform designed for global teams. Track hours with precision, automate payments and invoicing, and gain visibility into how your team works—whether remote, hybrid, in-office, or on job sites. Support focus with built-in productivity monitoring including app and URL usage, activity rates, and optional screenshots for real-time visibility without micromanagement. Streamline operations with workforce analytics that go beyond timesheets, offering insights such as work time classification, unusual activity detection, and productivity trends to reduce wasted hours. From startups to enterprise, Hubstaff scales with your business—combining accurate time tracking with automated payments, productivity monitoring, and actionable insights to help you save time, cut overhead, and improve performance.
Hubstaff (hubstaff.com) has 487 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
487 approved reviews, newest moderated first
Gonçalo
The app is super intrusive and leads me to be less productive. I don't eve think it complies with confidentiality law as it will just randomly take a screenshot of my whole screen. I use my personal whatsapp a lot for work so if a personal message pops up there you go it might take a screenshot and send it to the company I am working for. Really awful software - one of the worst experiences I have ever had using a digital product.
Adrienne M.
The best tool if you need to work with remote workers
Angelina R.
The best tool for remote workers time tracking! Our company uses it since year and we are very happy with it!
Susk D.
Worst thing that has happened to me in a ten-year career! You're in luck if your employer isn't a nosy person)) who sticks his nose everywhere. I was less fortunate. Hubstaff is already an overkill, we are not slaves and companies must look at the results, and not delve into dirty laundry of its employees. I wish that your company will quickly come to fiasco and I belive that some good reason will apear soon. And also I wish you that many people around the world sue you. Cheers!
Reply from HubstaffFeb 8, 2023
Hello, thank you for providing us with this review of our platform. We are sorry to hear that you have found the information that Hubstaff gathers to be more intrusive than perhaps necessary. However, we do allow for restrictions to be placed on the kind of information that Hubstaff gathers, so it is down to the employer utilising our platform as to how in-depth they want this information to be. Additionally, Hubstaff aims to provide transparency for both the people tracking time and their employers about what information is being gathered during the time tracking, so both parties are on the same page about that too.
Jeff C.
Great staffing and nice monitoring the hours for all your remote working needs. Superb going HS!!!
Chris
We're one of Hubstaff's greatest fans! Ever since COVID-19 hit all of our 40+ in-office went remote. That was just extremely stressful. Hubstaff gave us the confidence that our team was productive and on task. Our star players become super obvious, and our weak links are easily spotted for specialized training. Customer for life right here!
Shae R.
Worst ever thing developed only to eat employees salaries and wages. I don't know who are the evil minds behind its creation. This software hangs up in the middle of work. Takes no screenshot when you work, and your employer keeps barking at you that we are deceiving and chilling in all those hours. When we check it, its actually crashed. so whos fault is it? the employee who is continuously working for hours in trusting this software that it is recording its work? the evil employer who want to micromanage every single click of their workers? Or this scammy software makers?
Reply from HubstaffFeb 8, 2023
Hello Shae, thank you for providing us with this review of our platform. In the rare occasions that may occur, where the time tracker crashes and doesn't record time as intended, it is possible for that time to be manually added to the timesheet on your account. Additionally, our support team will be able to troubleshoot the issue if and when it arises, and be able to provide evidence to your employer of the technical issues experienced, if necessary. Hopefully your experience on the platform will improve going forward but you can reach out to our support team, if necessary.
William
We manage a lot of remote workers and this is the best tool to manage them
