Poor
Based on 346 reviews
Buture2.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buture is a company with nearly a decade of experience in offering high-quality vacuum cleaners, proudly serving over 5 million users worldwide. We have recently expanded our reach by selling our products directly through our website, under our well-established Buture brand.Our product range includes two main lines: vacuum cleaners and portable car jump starters. Our latest vacuum cleaner model, the VC80 Cordless Vacuum Cleaner, is a testament to our commitment to innovation, featuring advanced technology and a design that prioritizes both performance and convenience.At Buture, we are dedicated to providing our customers with reliable, cutting-edge products that make everyday tasks easier and more efficient.You can find all our products and accessories on https://ibuture.com/.If you have any questions, please contact us at [email protected].
Buture (ibuture.com) has 346 customer reviews on Folks Told, with an average rating of 2.5 out of 5.
346 approved reviews, newest moderated first
Beatrice B.
ho ordinato un pacco il 2 febbraio dicendo che arrivava nel giro di una settimana ma non è arrivato nulla ho inviato tante email non mi ha mai risposto nessuno il mio codice spedizione5P65D60111727 quando cerco la spedizione dice inesistente ,mi sembra una truffa bella è buona come devo fare per avere il mio pacco? HO IL RIMBORSO DEI SOLDI
Action J.
Hatte bei amazon einen Akkustaubsauger von Buture gekauft. Mittlerweile ist das Gerät kaputt und ein Garantiefall. Leider reagiert Buture auf keinerlei Anfrage (Mail, Homepage) trotz gültiger Garantie. Buture verkauft mittlerweile hauptsächlich über das Internet. Ich kann hier nur dringend warnen irgendein Produkt dieser Firma zu kaufen.
Shaun G.
Will not honor warranty and does not respond to emails
Jack Le B.
We purchased a BuTure through Amazon in November of 2023 and registered the product on-line so warranty was to have been three years. We have a Dyson on each of the other two levels and the BuTure was in the basement and consequently did not get a great deal of use. The battery will not hold a charge. Contacted BuTure and no response as to warranty. All I get is junk email they send me about buying a new vacuum when all I want is a replacement battery.
Monica
I advise against purchasing anything from this company. I bought a cordless vacuum, and the product did not match the description at all; it has terrible suction. I contacted them immediately to initiate a return, but despite sending multiple emails, I have not received a response. There is no way to get in touch with them to return the item. Be wary of the reviews on their website; they seem to be fake!
S. A.
I ordered a vacuum Jan 16th, it's come off my credit card and after many emails to the company, I still haven't received it and can't get a response from the company. My friend who didn't have the same experience feels bad because her experience was perfect.
Derry
Cheap plastic rubbish, clip broke within two months that is to keep the dust chambers tightly closed. Have emailed them twice and still no reply. That's my lesson learnt again and "you get what you pay for". Steer clear....
Philip Figiel R.
Order a battery replacement it's taken them a month and I still haven't received it. There customer service is awful. It takes them weeks to even respond to you. Never buying a product from them again...
