www.iElectrica.comReviews of ielectrica.com

Today a spoke with Sam from iElectrica who heard my frustrations, took responsibility for the errors and made me feel like a valued customer. I order a TV a few weeks ago and did not receive it. I was told it had been shipped but in actuality it was on back order. Today Sam called me a verified that it was indeed on back order and apologized for the miss understanding. He let me know that he would make sure I get the product as soon as possible. Through a little digging on his end, he let me know that I would be able to receive it the following day. I can not tell you what a relief it is to have a company care about it customers. I appreciate your honesty and willingness to help correct the issue Sam.

Purchase and extended offers were great. It wasn’t until the delivery co showed up with the “white glove service” that was more like “let’s hurry and get this over” service. The tv was brought in by one guy carrying it in on his back and shoulder, didn’t wait for the other to get off the truck and help. They brought it in, partially unboxed and plugged it in and said “sign here, it looks good”. I asked to take the rest of the box off to inspect the bottom of the tv and they did. Not to mention, the tv wasn’t packaged in the 10x10 crate they said it would be in; it was ratchet strapped to the wall of the cargo truck. Pretty upset with the contracted co. iElectrica has chosen to send out their products. Customer service was good each time I spoke with them though (iElectrica).

Top notch company! I purchased a tv from them. Their customer service was great and the delivery went smoothly and on time.

Good deal, easy buying experience, and TV arrived in perfect condition. Would purchase from them again.

Was skeptical of this being a scam cause the price of the 82" tv i purchased was so good. Turns out everyrhing was legit. Communciation was great. 2 weeks for tv to arrive. One thing i noticed a lot of people complaining about was the shipping insurance. Well i found out that thats waived if purchased from ielectrica through ebay. paid price listed on ebay and that was it. No taxes added and free shipping. Very happy i decided to gamble on this cause it all worked out. Saved $900+ from what bestbuys "sale" was for the exact same tv.

Order was made 12 days ago and still have not received my purchase, even after paying $150 delivery insurance fee.

IElectrica has amazing prices. My only complaint would be the shipping company they use - AM Home Delivery. Took over 2 weeks for the TV to arrive.

Paid $2100, $900 less than Black Friday. No tax, free shipping! This seller is the best, when in the market for another T.V. iElectrica will get my business.