Rosa
Image tours the BEST
Everything excellent I can wait to travel again with this company

Excellent
Based on 321 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Roelof Postmaa, Sr., an educator in The Netherlands, founded Image Tours in 1939 in Amsterdam. He began taking his students and their parents on trips as a hobby. Recognizing people’s need for guidance in planning their travels, Mr. Postmaa developed a successful business hosting tours throughout Europe. He firmly believed that travel broadens one’s horizon and enriches one’s mind.Mr. Postmaa’s son, Roelof Jr., began assisting his father in the family business while still in high school. Roelof Jr. opened an office in Grand Rapids, Michigan in 1960 and began offering the company’s signature HEART OF EUROPE ® tour to groups such as fraternal organizations, employee associations, churches, school choirs, orchestras, and marching bands.In 1986, the company began partnering with travel agencies to offer their escorted Europe tours to the general public, thereby becoming firmly established throughout the United States. Today, Image Tours is led by Monique Kasmauskis, the daughter of Roelof Jr., and her husband, Mike. They, along with all the Image Tours associates, are dedicated to providing Superior Value with a Personal Touch. Thanks to this dedication, Image is often praised by both travelers and travel agents for courteous service, meticulous traveler preparation, and flawless execution of its tours. Our HEART OF EUROPE ® tour has endured since 1960, and has been enjoyed by thousands of first-time travelers to Europe. In addition to the HEART OF EUROPE ® tour, Image Tours offers several other fine European tours (click here to browse our tours).
Image Tours (imagetours.com) has 321 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
321 approved reviews, newest moderated first
Rosa
Everything excellent I can wait to travel again with this company
Darlena
Image Tours offers outstanding tours and prices. The itinerary is well planned and their tour managers are extremely knowledgeable, friendly and mostly enjoyable to travel with! The tours, stops, coach ride, drivers and accommodations are equally enjoyable...with minor exceptions. I've been on three and will do more and routinely recommend Image Tour. The only problem I have with Image is not responding to my paper surveys, that is not good to ignore repeat travelers when asked about the overall trip.
Reply from Image ToursJul 5, 2016
Darlena, We would like to thank-you for all your past responses. In most cases we are not able to respond directly to all suggestions if the overall survey is positive. We greatly appreciate all feedback, and please understand that your feedback is not ignored. In most cases the feedback from our travelers is what guides many decisions to further improve our tours which help enhance future travelers experiences. So again we would like to thank-you for your feedback and would encourage all travelers to detail any suggestions in our post evaluations we send to our travelers in the mail.
Sandra
This was our second trip with Image Tours and we could not have enjoyed it more. The driver and the guide were just fabulous. Julie was always available to answer any question we had and the driver was most attentive to helping us wit h our bags, answering any questions and just assisting us with anything we needed help with. Would travel with Image Tours in any situation, we never felt anxious or nervous during either of our trips. Thanks again for a wonderful time and hope to travel with you again soon.
David
Our guide, Richard, did an amazing job of leading our group. Even in the event of challenging travelers, he maintained perfect bearing and handled every situation with unmatchable class. We never wondered what was coming up or where we needed to be. He is the perfect example of excellent communication. The heart of Europe tour is a great way to get a taste of what Europe has to offer. I would highly recommend it as a first trip to Europe! After this whirl wind tour you'll know all the awesome places you want to go back to visit and explore for a longer visit. Thank you Circle Tours for offering such a wonderful trip and offering the best guides in the business!!
Harry G.
My wife and I took this tour and it exceed our expectations in every regard. No doubt it was a wonderful experience for us and we plan to book another tour in the future.
Carl
This was a great experience. Details taken care of and well planned.
Richard and JoAnn H.
Our tour guide, Richard Munning, his trainee Petra, and bus driver Giovanni were all just fantastic, knowledgeable, and not just textbook knowledge, but in-depth local history and a unique way of pointing out the best little shops and cafes and restaurants! Richard knew so many people in and around the cities we visited, to get us the best prices and seats, so many great experiences, humor and just a great time. My wife and I will be touring with Image Tours again. When they described this as the Grand European Tour....they weren't kidding....it was GRAND!
Polly
I have traveled twice with Image and have not been disappointed. Travel guides are very knowledgeable and attentive. My last trip around the British Isles was excellent. Accommodations have improved since my Circle Tour trip. I would highly recommend this company. Great Job! I plan to use them again.