Great
Based on 44 reviews
InfoTouch Corporation4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The same powerful solution running large enterprises, affordably scaled to smaller businesses.infoTouch Corporation, in San Antonio, Texas, has led the industry in developing comprehensive point-of-sale technology for specialty retailers, and service industry businesses since its inception in 1986. All software applications are developed for retail specialty merchants and service industry professionals. Products are sold nationwide directly and through a channel of highly qualified third-party distributors. Learn more about the industries that we serve SKU-Based RetailSpiritsThriftButcherVape/SmokeGarden Center
InfoTouch Corporation (infotouch.com) has 44 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
44 approved reviews, newest moderated first
Jeff Bennett, Bennett Nurseries, I.
We have been using Infotouch for years. In our business, fast and simple are a must and Infotouch is the ticket.
Reply from InfoTouch CorporationJun 6, 2018
Thank you for your positive review and comments.
William S.
One and half months after implementing InfoTouch, a few minor glitches that are being supported in a professional manner at this time. I believe that different businesses bring other challenges to InfoTouch, which they are not afraid to take on and help modernize the system. Would like to see reports able to filter and query for more depth data. Would like to see InfoTouch work smoother with other accounting software, and for InfoTouch to offer other alternatives to merchant services. Overall great group of individuals to work with and excited on future use.
Reply from InfoTouch CorporationAug 16, 2018
Thank you for your review. We are constantly expanding our integrations and hopefully someone has reviewed for you the depth of the reporting tools available to you with the software.
Kevin S.
An in-depth review. Pros: 1. Infotouch has a lot of features that the more modern POS do not have. Straight and simple why we picked them. 2. Good touch screen support. 3. Has a ton of options and improvements that customers have asked for over the years 4. An American small business that is trying to improve. 5. Good chip card integration 6. Good technical support. Negatives 1. Terrible GUI look, needs modern rewrite 2. Small bugs and limitations on features that could be expanded. 3. It’s not a onetime cost, yearly fees which just reinforce the need of a GUI rewrite since is essentially a subscription service. 4. Software security is very dubious. Very hard to lockdown any computer without Infotouch stopping. You should be able to have firewalls enabled on all programs. POS are no exception.
Reply from InfoTouch CorporationMay 29, 2018
Thank you for your review. We are in the process of reconstructing and reconfiguring the GUI. There will be a series of updates and changes to the GUI for some time to come.
Cordray's P.
InfoTouch has provided excellent customer service and tech support assistance in my first year with them. They've worked with me to provide many specialized features I've needed for my small butcher shop and store.
Reply from InfoTouch CorporationAug 16, 2018
I am glad we could help and wish you continued success. Thank you for the review.
