Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About INIU
At INIU, we believe in creating reliable, high-quality charging solutions that keep you powered up wherever life takes you. From power banks to wireless chargers, data cables to car chargers, our products are designed with the modern user in mind—offering speed, safety, and efficiency without sacrificing style. — PLUS! We’re dedicated to ensuring every INIU product meets the highest standards, so you can count on us for durable, dependable power. Customer satisfaction is at our core, which is why we offer a three-year warranty and a friendly support team ready to help whenever you need it.
INIU (iniushop.com) has 327 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
I purchased the 2-pack USB-C charging cables from INUI and after a few months I found the one cable to be ‘tearing’. I contacted the customer care given it was still under warranty. They were very responsive and helpful and replaced my cable for free. Other than this issue, their products work well as I also have a wireless charger and there have been no issues. They offer quality products for reasonable prices!
JO
JohnO.
INUI is my favourate Powerbank supplier for daily needs
INUI offers a very large selection of power banks. I already have extensive experience with various power banks from well-known manufacturers such as ANKER. I have used four different sized INUI power banks: for my cell phone, laptop, mobile printer, headphones, and my smartwatch. They are a great and functional travel companion, especially on my business trips from Germany to Asia. INUI is consistently among the test winners and recommended by reputable online test portals. I like to take the smallest power bank for travel. I'm giving away seven mini power banks for Christmas. INUI is particularly distinguished by its wide variety of power banks (size, capacity, current/voltage values, with and without charging cable), as well as the digital display of the charging capacity, the excellent workmanship, the beautiful design, and the very good price/performance ratio. The service is also customer-friendly, good, and fast, and can be reached by phone and email. Once, a power bank (here in Hamburg, Germany) didn't arrive in the mail and got lost. I received a new power bank within a few days. INUI is also very interested in my opinion and offered to test the power banks in the future, which I will be happy to do.
BM
brian M.
The customer service was amazing and…
The customer service was amazing and the warranty to replace a damaged cord was the simplest warranty I have ever had to do.
ER
Ernesto
Impresionado con powerbank
Buscaba una batería para mi teléfono que no fuera demasiado grande y tuviera una alta capacidad de mAh. Encontré el modelo B1-B5, que tenía un tamaño decente y mucha capacidad. La calidad de construcción es notable y es fácil de llevar gracias a su funda de nailon. Mi teléfono actual me dura cuatro cargas perfectamente.
Me impresionó mucho la marca Iniu. Si buscas una batería duradera y compacta, esta es la opción perfecta.
AL
Ali
Best powerbank!
I've had a few other power banks and liked them well enough, but my iniu power bank is the best of the bunch. I have the 20000 mah one and it charges my phone many times before I have to recharge the bank. It also charges really fast for a powerbank of its size. I'm really impressed with it!
MP
Michael P.
Great Company, solid products
I have several of the Iniu products. My first was the INIU 100W Power Bank, Mini Size 25000mAh High Capacity Laptop Portable Charger - and I cannot recommend that one strongly enough as it is half the size and weight of my Anker 25000mAh and yes it does output close to 100W (I've metered it and used it to charge 100W devices like my DJI Drone Battery bank). Something to know about that device is it only charges itself at 60W, but for the smaller size, weight, and cost it is well worth it.
After a pleasant experience with that purchase I leveraged the Iniu store for the E3 when they ran a sale, the store experience was smooth. I did have to use the Iniu tech support as well as the E3 even though it is capable of putting out 45W, is not capable of doing that at 20v and so would not charge my Legion Go S Steamdeck. However it still charges my iPhone and iPad very well. The tech support experience was smooth - and they offered me a refund, but my wife and I like the E3 so much we turned it down and kept our units (though I do hope in future models they will implement the PD 20v on their smaller batteries as it would be nice to be able to leverage them to top off my non-phone devices - even if they have to step down the amperage to make that happen).
DA
Dave
Immediate and Outstanding Customer Support Experience
I had an issue with the P73 power bank (USB lanyard was frayed) even though I only used it for one vacation and contacted customer service. I received a prompt response asking about the issue, which I provided images. They then sent a prepaid label to ship the defective unit and sent me a replacement. I was surprised by the speed of their response compared to other manufacturers I have tried to contact before for support. I am happy with their products, including cables, power banks and chargers and completely satisfied with their support.
JO
Jonathan
Great quality at a competitive price, helpful customer service
I've purchased a couple of powerbanks from INIU: a 100W, 25,000mAh model and a 140W, 27,500mAh one. Overall, I'm really impressed with their quality and performance at such competitive prices—they deliver reliable charging without any overheating or inconsistencies. One of them had a minor defect initially, but after some quick troubleshooting on my end and confirming the issue, their customer service team stepped in and resolved it seamlessly with excellent support. Highly recommended for anyone looking for dependable power solutions!