Bad
Based on 38 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Integrity Admin Group prides itself on promptness and responsiveness. Their streamlined processes ensure that every query or concern is addressed swiftly, sparing the hassle of prolonged waiting periods. Whether it's a claim submission or a simple inquiry, their dedicated team is always ready to assist with utmost professionalism.Ethics lies at the core of Integrity's operations, distinguishing themselves as a beacon of trustworthiness in an industry where transparency can sometimes be lacking. With Integrity, there are no hidden agendas or deceptive practices. They operate with honesty and directness, providing clear and comprehensive terms without any surprises. This commitment to ethical conduct fosters a sense of trust and reliability, assuring customers are in good hands. Their user-friendly online platform makes it effortless to manage warranties, submit claims, and track the status of repairs from the comfort of your own home. This seamless integration of technology not only streamlines processes but also reflects Integrity's forward-thinking approach to customer service.
Integrity Admin Group (integrityadmingroup.com) has 38 customer reviews on Folks Told, with an average rating of 1.9 out of 5.
38 approved reviews, newest moderated first
Consumer
If you want a good home warranty call integrity . They Helped me with my needs A/C broke they fixed it I had a plumbing issue they fixed it about a week ago it took a little to find technician but it happens with mostly all warranties thank you integrity.
Amine
The worst ever! After contacting them to inspect my water heater, I was met with a technician who barely spent 30 seconds taking pictures and left without any explanation, I later received a call from their representative informing me that my claim was denied, citing the lack of coverage for leaks or water heater tanks.
OM
This company is great the employees really try to help make sure your claims experience is as pleasant as possible. They go over and above to help customers out.
Elias A.
Bad service
Kevin
I was lied to from an uninformed sales rep. He sold me a warranty without all the proper questioned ask, and when I called to confirm what I read in the policy booklet once it arrived he gave me FALSE INFORMATION AND TOLD ME I DIDNT NEED SOMETHING I DID NEED, Now this company’s leader will not return my call, even though he keeps promising me thru his sale reps. That he has to check a couple things first, 10 days now!!!!! No response from KEN, if you value your hard earned dollar, I would not give the lying, cheating company a nickel! I filed a complaint with the BBB, and have spoke to my attorney, don’t put yourself in my position, just hang up on them when they try selling their lies, They keep blaming it on each other who’s has to make it whole! I can’t even get ahold of Ken’s boss the owner and let him know that his top dog is not doing his JOB!
Cheryl B.
I called and placed a claim for my AC not working on April 17th. Sent request via email. Could not get any one by phone. After several attempts I was given the correct phone number and hours. Call was then completed on the 18th. On the 24th I received an email saying they could not locate service provider in my area. We have 3 HACV in our town. I called one and he was here they next day and repaired for $135.00. The email said service call is pre-authorized for $385.00 BUT they are taking out $75.00 because I placed a service call. WHAT A RIP OFF. I would not recommend this warranty company at all. My advise try an honest company with a good reputation. They could not help but charged $75.00 because I called!!!
