Great
Based on 263 reviews
Bamboo4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are helping Africans build wealth from the ground up! Our technology provides both retail investors and institutions real-time access to the US Stock market, other global capital markets and investment products that provide real, inflation-adjusted returns.
Bamboo (investbamboo.com) has 263 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
263 approved reviews, newest moderated first
Fosu P.
I have withdraw money from bamboo but getting to two weeks I never received my money
Reply from BambooMay 15, 2026
Hello there! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you. Please contact us via email at [email protected], and we will be happy to help you.
FRANCA U.
If you are yet to get in , you better think twice. They told public that they charge $1 commission for purchase of USA stock and $1 for sell , it is not true with respect to sell. For sell, you do not know how much they will end up reaping you off. Again, they give you the worst and negative exchange rate for both your buy and sell. In fact , difference between the two can be well over 30% to your negative. For instance, if you are buying with Naira, they charge N1,485 per $1 and if you want to sell the same minute , they will give you N1,455. So, the question is, what is in it for you? You are practically risking your capital and having other humans to be unjustly enriching themselves through your sweat. Why will a stock trading platform be playing hanky panky with commission it is charging its own customers? Why will a business be reaping off its own customers?
Reply from BambooMay 17, 2026
Hello Franca! Thank you for your feedback! We're sorry for the experience you had. Please note that we charge a 1.5% commission when you buy or sell stocks on the U.S. stock markets, with a minimum charge of $1 for buy orders, and $1.02 for sell orders. This means that if 1.5% of your sell order trade is less than $1.02, you will be charged the minimum $1.02. You will see the "Estimated Commission" on the page when you review your Buy/Sell order. At this point, you can choose to go ahead and make the trade or not. Additionally, Our payment partner sources for the dollars before it can be converted from Naira for you. The rate you see on the app at each point in time is usually the best rate our payment partners were able to source at the time, which is close to the parallel market rate. We will continue to source for the best possible rates and update them as they change. If you need further assistance or have any questions, please email us at [email protected] and we'll be happy to help. Thanks.
Dmc
For a week now I can't get results and I follow invest. com which is updating performance but for weeks now bamboo just palm my money no increase no trading ... I anticipate the next thing is too show zero balance .. big scam
Reply from BambooMay 15, 2026
Hello there! We're sorry for the experience you had. Kindly note Bamboo is 100% real, and our Customer Experience team is always readily available to support you. Please contact us via email at [email protected], and we will be happy to help you.
Gdplayz
Very Poor Service... You are limited to selling on a set number of shares and they have poor customer service
Reply from BambooMay 15, 2026
Hello there, we apologize for the inconvenience. Fractions aren’t supported on limit/stop orders. You can only trade fractions using the “Buy/Sell Now” option. For further assistance, please contact [email protected], and we will be happy to help.
Fern M.
Avoid using this platform! They would let you deposit as much as you can to invest, but when it came time to withdraw, that's when the real trouble began. Fortunately, I explained everything to my coworker at work, and she suggested a good platform called 'S tamp'life!! I must say that I'm glad | heeded her advice.
Reply from BambooMay 15, 2026
Hello there! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you. Please contact us via [email protected], and we will be happy to help you.
Faithful B.
Bamboo just suddenly has the worst Customer Service Support. They've deactivated their call number and for over 4 weeks I have been trying to contact them to resolve a withdrawal that was reversed and they have been playing Delay tactics! Bamboo, please reach out to me via my email which holds account with your investment platform.
Reply from BambooMay 15, 2026
Hello there! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you. Please contact us via email at [email protected], and we will be happy to help you.
Feyi
I wish I came here before planning to invest in Nigerian stocks using Bamboo, the hype got me! I have been locked out of my account for 3 weeks now. Customer care service has been unresponsive, support@investment bamboo only sends automated message to let you know they have received your message and after that, no response. Three weeks now, no access, no email response, stock investment plan in the drain. Never follow media hype, please read reviews. Second time I have fallen victim of this with Nigerian investment companies. If I ever get my 50K out of their, never using the app again.
Reply from BambooMay 15, 2026
Hello there! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you. Please contact us via email at [email protected], and we will be happy to help you.
Henry A.
I made a withdrawal request for over five days. I have written to the customer support and there has been no response to my request even from the customer support! I can't talk or chat with a live person! I can't track withdrawal requests! Service needs to improve.
Reply from BambooMay 15, 2026
Hello there! We're sorry for the experience you had. Kindly note that our Customer Experience team is always readily available to support you. Please contact us via email at [email protected], and we will be happy to help you.
