iSpring Solutions, Inc.Reviews of ispringsolutions.com

Internet & Software
1800 Diagonal Road, Suite 600,, Alexandria, Virginia

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4.9

Excellent

Based on 356 reviews

iSpring Solutions, Inc.4.9

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About iSpring Solutions

iSpring is a global leader in creating award-winning software for eLearning. Since 2001, iSpring Solutions, Inc. has helped thousands of businesses worldwide advance their corporate training and spread best business practices. iSpring is recognized for its beautifully engineered products and exceptional service.Over 61,000 customers from 173 countries choose iSpring for its reliability and high performance. The customer list includes 198 of the Fortune 500 companies, government agencies, and educational institutions worldwide: Microsoft, SAP, Boeing, Dell, Adidas, Procter & Gamble, PepsiCo, Volkswagen, Massachusetts Institute of Technology, University of California at Berkeley, Stanford and Harvard Universities.

iSpring Solutions, Inc. (ispringsolutions.com) has 356 customer reviews on Folks Told, with an average rating of 4.9 out of 5.

Also known as: iSpring Solutions, ispringsolutions.com
Website: ispringsolutions.com
Category: Internet & Software
Location: Alexandria, Virginia
Listed on Folks Told: 2026

More in Internet & Software, Virginia

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About iSpring Solutions

iSpring Solutions, Inc. (ispringsolutions.com) has 356 customer reviews on Folks Told, with an average rating of 4.9 out of 5.

Also known as: iSpring Solutions, ispringsolutions.com
Website: ispringsolutions.com
Category: Internet & Software
Location: Alexandria, Virginia
Listed on Folks Told: 2026

Emanuele

Feb 10, 2026

The worst course platform I've ever used

The worst course platform I've ever seen. The problem with this platform is the player; usability is zero. The courses themselves vary in quality, depending on the speaker. Some are poor, with terrible audio, others are better, but the player is terrible. It doesn't save your course progress, it deactivates as soon as a notification arrives, and you can't move away from your device. For short courses, it's fine, but for very long courses, lasting several hours, not being able to move is very annoying. Progress is only saved at pre-set points. If you don't reach that point and have to stop for unforeseen reasons, you lose your progress and have to restart from the previous save point. I've often had to repeat hours of courses because the only save points were every 2 hours! At the end of the course, there's no "go back" or "return to list" button; you have to go back in your browser, fearing your progress will be lost. (I've completed a course, only to go back to the index and find it 'not completed'.) Terrible, I wouldn't recommend it even to my worst enemy.

Reply from iSpring Solutions, Inc.Feb 10, 2026

Emanuele, thank you for taking the time to share your experience. We’re sorry to hear about the issues you faced with the player and course progress saving. In some cases, progress tracking may depend on the LMS settings, especially for long courses published in SCORM 1.2. Switching to SCORM 2004 or adjusting the LMS limits for saved data often resolves the problem. Your administrator can help with that. As for audio quality, this usually depends on the original recording. Still, we’d be happy to check your specific course and see what went wrong. Please contact our support team at [email protected], and we’ll do our best to help.

iSpring Solutions reviews

356 approved reviews, newest moderated first

MRUNAL GIRISH D.
Mar 24, 2026
Easy and seamless
ISpring is easy and integrates well in powerpoint. The various features are helpful in creating interactive modules.
Reply from iSpring Solutions, Inc.Mar 31, 2026
Hi Mrunal, Thank you for taking the time to share your experience with iSpring! We’re glad to hear that the integration with PowerPoint and the interactive features are helping you create engaging learning modules. We truly appreciate your feedback and look forward to supporting your future e-learning initiatives!
Frank B.
Mar 13, 2026
A tool that works quickly and provides amazing results
When I'm designing learning experiences (or even just presentations!) I find iSpring to be very useful. As a tool that works with my PowerPoint environment, it's both easy to use, but also powerful. This makes creating content fast, efficient, and leverages my existing content and skills.
Reply from iSpring Solutions, Inc.Mar 31, 2026
Hi Frank, Thank you for taking the time to share your experience! We’re glad to hear that iSpring Suite is helping you create learning experiences and presentations quickly and efficiently. It’s great to know that the PowerPoint integration makes the tool both easy to use and powerful, letting you leverage your existing content and skills. Your feedback means a lot, and we’re happy to be supporting your work in designing engaging content!
Richard G.
Mar 10, 2026
Wonderful product
Wonderful product. Works well with PowerPoint, so you're not starting from the ground up. If you're a Mac user like me, you have to find some work around as it only works on Windows. I've tried a few solutions, but the best is Parallels. It's mostly plug and play but will never run as good as native software.
Reply from iSpring Solutions, Inc.Mar 31, 2026
Hi Richard, Thank you for sharing your experience! We’re glad to hear that iSpring is helping you build on your PowerPoint content and making course creation easier. We also appreciate your note about using iSpring on a Mac. While it’s designed for Windows, it’s great to hear that solutions like Parallels are helping you get it up and running smoothly. Your feedback is very valuable as we continue exploring ways to make the platform more flexible for all users.
Emanuele
Feb 10, 2026
The worst course platform I've ever used
The worst course platform I've ever seen. The problem with this platform is the player; usability is zero. The courses themselves vary in quality, depending on the speaker. Some are poor, with terrible audio, others are better, but the player is terrible. It doesn't save your course progress, it deactivates as soon as a notification arrives, and you can't move away from your device. For short courses, it's fine, but for very long courses, lasting several hours, not being able to move is very annoying. Progress is only saved at pre-set points. If you don't reach that point and have to stop for unforeseen reasons, you lose your progress and have to restart from the previous save point. I've often had to repeat hours of courses because the only save points were every 2 hours! At the end of the course, there's no "go back" or "return to list" button; you have to go back in your browser, fearing your progress will be lost. (I've completed a course, only to go back to the index and find it 'not completed'.) Terrible, I wouldn't recommend it even to my worst enemy.
Reply from iSpring Solutions, Inc.Feb 10, 2026
Emanuele, thank you for taking the time to share your experience. We’re sorry to hear about the issues you faced with the player and course progress saving. In some cases, progress tracking may depend on the LMS settings, especially for long courses published in SCORM 1.2. Switching to SCORM 2004 or adjusting the LMS limits for saved data often resolves the problem. Your administrator can help with that. As for audio quality, this usually depends on the original recording. Still, we’d be happy to check your specific course and see what went wrong. Please contact our support team at [email protected], and we’ll do our best to help.
Anooja G.
Nov 14, 2025
Easy to contact
Easy to contact - quick resolution - providing necessary steps and screenshots
Reply from iSpring Solutions, Inc.Nov 20, 2025
Anooja, thank you for your review! We are so pleased that you've pointed out the easiness of contact and resolution speed. Tech Support is available via email or phone, and live on the website, to offer flexibility to our customers. Look forward to serving you further in delivering outstanding eLearning results in your business.
Manish G.
Oct 17, 2025
quick and accurate service
quick and accurate service
Reply from iSpring Solutions, Inc.Nov 1, 2025
Manish, thank you for your warm words! So glad to hear that you managed to solve your issues fast and with attentive support of our service team. You are very much welcome with any additional product and service feedback, if anything comes to mind!
Ramesh P.
Oct 14, 2025
Quick turnaround times
I have been getting super quick and helpful responses to my queries in less than 2 hours and at times in a few minutes. This is exceptional and gave never seen this anywhere else. I must particularly appreciate Mr Harshit Ramesh for his authentic and innovative workarounds such as installing break timers. I had a difficulty in sharing quizzes with my trainees and he solved it for me very effectively. Thanks a ton !
Reply from iSpring Solutions, Inc.Nov 1, 2025
Ramesh, wow! Exceptionally excited that our support team managed to exceed even your expectations with their stellar service. This is actually what we aim for and what our customers note as extra value to the product itself. Any product feedback or extra thoughts - really look forward to hear those. May iSpring bring your projects to a new level!
Beth
Oct 9, 2025
Helpful customer service!
I've used ISpring for a little over a year. We had a big client deliverable due and I needed tech support to bring it home. Diana was clear, patient and supportive, enabling me to test theories and problem-solve and clearing up misunderstandings.
Reply from iSpring Solutions, Inc.Nov 1, 2025
Beth, thank you for your thoughtful review and feedback on our support team. Glad to hear that Diana pushed your external project further and was at hand when you required assistance. Thank you for your trust in iSpring. We strive very heard to meet your expectations, and detailed customer feedback makes it possible.

iSpring Solutions, Inc.Reviews of ispringsolutions.com

Rating breakdown

What customers rate

About iSpring Solutions

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iSpring Solutions, Inc.Reviews of ispringsolutions.com

Rating breakdown

What customers rate

iSpring Solutions reviews

Easy and seamless

A tool that works quickly and provides amazing results

Wonderful product

The worst course platform I've ever used

Easy to contact

quick and accurate service

Quick turnaround times

Helpful customer service!

About iSpring Solutions

More in Internet & Software, Virginia

Quantoknack

Seedly CRM | Communities | Sites

CoConstruct | Construction Management Software

Electronic Team, Inc.

iSpring Solutions reviews

Easy and seamless

A tool that works quickly and provides amazing results

Wonderful product

The worst course platform I've ever used

Easy to contact

quick and accurate service

Quick turnaround times

Helpful customer service!