Customer
I needed to change my address before my…
I needed to change my address before my order and was nervous it was too close in time. But Ericha helped in a very timely manner and answered all my questions to ensure my order was set. She helped find a solution to get my order to me.
Reply from Ivy RxMay 6, 2026
Thank you so much for your thoughtful feedback! We’re so glad to hear that Lea was able to assist you quickly and help ease your worries about updating your address before your order shipped. Taking the time to answer all your questions and find a solution to make sure your order reached you reflects our commitment to Responsiveness, Understanding, and Trustworthiness. We’ll be sure to share your kind words with Lea. We’re always here if you need anything.




