Hope M.
Their website is all messed up
Their website is all messed up. After signing in, I could never find the dashboard which is how you navigate the site. It was also very difficult to try to adjust my dosage, and not to move up too fast in dosage amount. Finally had to call their customer service and they were very responsive.
Reply from Ivy RxFeb 10, 2026
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. Our team would like the opportunity to review your concerns and assist further. Please feel free to reach out to us directly at [email protected] or by phone at +1 866 464 8979, and we’ll be happy to help. We value your feedback and look forward to connecting with you to work toward a resolution.




