Ivy RxReviews of ivyrx.com

IvyRX had the medication I desired, and it was shipped quickly and economically.

Absolutely terrible… I ordered meds June 6th, it’s almost the 22nd still nothing. I missed two weeks worth of my GLP1. Their chat support is the worst, it’s an AI robot that takes day to answer. The reps on the phone all tell you the order is on the way when it’s not. They told me it’s “ready for pickup at any moment” by UPS, then it’s being re routed to another pharmacy. Mind you, no tracking updates since June 6. This is unacceptable. Will be canceling my membership AFTER I get my money back After 3 weeks I finally got my medication from a different pharmacy.. and guess what.. they sent me the wrong instructions. Told me to take almost 90 units of tirzeptide which equates to the highest dose. Mind you I’m only on the 2nd lowest dose right now. Even the doctors on the support chat were shocked the instructions said to take 90 units and they apologized to me. What a joke. You cannot make this up. IvyRX should not be able to sell people medications. A lawsuit is coming

IVY RX clearly says you will not debit my account until you send the prescription. My account was debited $295 on June 13th and I have not received my medicine. This is only my second shipment of medicine and it is already messed up. I contacted the company and they said something about changing their pharmacy and that I would receive the medicine in 10 days. I'm waiting and in the meantime I am considering canceling my membership. What a mess and I am so very disappointed!! Promises they have not followed through with!!

the initial response was good. I received meds within promised timeframe but they were not cold at all. I didn’t have good results from the trizepatide for the entire 3 months. when it was time for the next prescription they took the money out of my account as they should have but I never received the meds. I finally received a message from the doctor stating they had sent my prescription to another pharmacy because the pharmacy they were using was not able to handle the number of prescriptions they were getting. he also left a note that was unclear that stated to take the medication as now prescribed and not as originally prescribed. I responded within an hour of receiving that message just trying to make sure that I would be receiving the step 4, 5, and 6 meds. I never received a response. I started calling and each person I spoke with was saying the same thing about it being moved to another pharmacy. Also stating that the doctor should have responded and they would check on that and get back with me. after 4 phone calls and each one having no response I cancelled. no one could tell me who had the prescription, how long I would be waiting, nor a response to them calling the pharmacy to check on the prescription. So I am currently waiting on my refund to go back on my account. they have a recording on their service that states they strive to return calls within 1 hour. I will not recommend this company to anyone.

Easy to use website and great communication

Everytime I have a question, they promptly respond. Due to the high demand it’s taking a little longer to get my prescription but they made sure to keep me informed throughout the whole process. Everyone I’ve had contact with has been so helpful. Thank you!!!

Professionals who are able to help with answering questions and are able to fully explain their products.

Absolutely horrible care. When I enrolled, there was an offer of a Zofran prescription for an additional $50, since nausea is a common side effect. I declined it at the time, but 6 weeks into treatment I’m feeling nauseas and vomiting DAILY, so I contacted them and asked for Zofran. They told me no, drink some tea instead. They said they “can’t” prescribe Zofran, which makes NO sense because they offer it at enrollment. When I tried to ask WHY they offer it but don’t actually prescribe it, my messages started getting ignored. Then, I emailed customer service to inquire about a refund due to extremely poor communication and support from their medical staff, and when they responded, I see the internal label for my message says “abusive patient demands Zofran.” No, sick patient requested basic medical care and is frustrated the doctor doesn’t give a shit. And that’s the worst thing I said in any message, “the doctors don’t give a shit.” Now I’m “abusive and demanding” according to their internal memos. Would be happy to provide screenshots of my very polite request they are calling a “demand” and of the messages they label “abuse.” It’s far from it. I wonder how they’ll label you internally after they decide not to help you with YOUR side effects? I didn’t demand anything, except an explanation about why they said they can’t prescribe it, when it was already offered in the enrollment process. EDIT: Shortly after publishing this review, they inactivated my online account and I can no longer access any information related to my care or the mediation I am still on and taking for at least 6 more weeks, from them. They just deleted me. I prepaid for a year and they only sent the first 3 months so far, so they owe me a massive refund. They’re saying they didn’t delete my account, but they did cut off my access. I was immediately logged out and could not log in using my password, which is 100% correct. When I select one time code or reset password, no email comes through. It says my credentials are not found. This company is LYING. Gaslighters. Edit: Today is June 26th, 2025 and they still have not refunded me, they after stating they would on several different occasions.