Voigt
Top Kundenservice!
Die Jacke war leider zu groß – der Umtausch lief schnell, kostenlos und unkompliziert. Ich durfte die erste Jacke sogar behalten und musste nur den Versand zahlen. Super freundlich, schnelle Kommunikation. Gerne wieder!
Average
Based on 613 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
jacket-hub.com is listed under Needlework & Knitting.
jacket-hub.com (jacket-hub.com) has 613 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
613 approved reviews, newest moderated first
Voigt
Die Jacke war leider zu groß – der Umtausch lief schnell, kostenlos und unkompliziert. Ich durfte die erste Jacke sogar behalten und musste nur den Versand zahlen. Super freundlich, schnelle Kommunikation. Gerne wieder!
John
I had a issue with my order and they fix it with the quickness very satisfied I will be ordering more items in the future
Mihaela B.
This company is completely dishonest about its products. I ordered "the blue alligators" from White Lotus shirt clearly advertised in multiple places on their website as made from cotton. What I received was an unwearable, shiny, plastic-feeling shirt that looks like something between a Halloween costume and cheap pajamas. It’s absolutely NOT cotton. When I asked for a refund, they refused unless I paid to return the item—even though they falsely described the product. To make matters worse, they claimed the item ships from South Asia “for efficiency,” despite operating under a U.S.-based address, which they use to create the illusion of a domestic, trustworthy seller. It’s manipulative and deceptive. This is not just bad customer service — it’s a textbook bait-and-switch tactic. The product is misrepresented, the return process is intentionally burdensome, and their explanation is evasive at best. This company should not be in business. I strongly urge others not to make the same mistake I did. Do not trust their product descriptions or return promises.
Mary A.
I received my leather jacket Hope on the Street I just love how it fits plus I love JHOPE The jacket goes with everything
Theunis van der M.
I bought a The Bear jacket. The first one arrived, but it was a bit short in length. The sales team was very supportive and assisted me in ordering a custom-size jacket very quickly and efficiently. They are quick to respond and ready to help.
Хук Ф.
Костюмы при первом взгляде понравились!Теплые очень,яркие.Но бросились в глаза швы-они белые😂На черном и синем белые швы!))Еще до стирки пошли стрелки!И главное:женская черная кофта оказалась с маленькой горловиной!У меня небольшая голова.Пришлось отнести в ателье и вшить молнию.Магазин прислал в утешение 30$.На 2 костюма мы потратили с доставкой,примерно,190$
Matt
My wife loves the nfl side line cape coat I got for her from jacket-hub.
Reply from jacket-hub.comMay 9, 2025
Dear Matt, That's wonderful to hear! We're so glad she loves the NFL sideline cape coat — it's a standout piece and we're thrilled it made her happy. Thank you for choosing Jacket-Hub! Warm Regards Team HUB
William G.
We didn’t recognize the charge name on our statement and reported a fraud purchase which stopped the payment to Jacket Hub. We received an email from them saying they were refunding our payment after we received the order delivery and realized we had made the mistake. We contacted them to pay them for our received item. They were very nice to deal with.