Average
Based on 613 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
jacket-hub.com is listed under Needlework & Knitting.
jacket-hub.com (jacket-hub.com) has 613 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
613 approved reviews, newest moderated first
zoraida F.
Michael is a great Customer Service representative. He provided me with a timely response and a more than fare resolve. I really appreciate my experience with him and look forward to the final resolution.
Elvis J.
I've waited over 2 weeks and still no information about shipping. They say it is still in the PROCESSING stage. WHY does it take 2 weeks to process. Must be getting a late shipment from Asia🤬
H. G.
These people suck they scam you they don’t give you good quality clothing. They sent me a Stained item I called the minute that it was received in the mail. They are only offering me a 15% refund or wanting me to pay $40 for another size. I’m calling the Better Business Bureau The fabric of the clothing was already peeling
Will R.
Beware of doing business with these guys. Website says they're based in California, but those are just middle men. Actual items ship from middle east. I ordered an item, they shipped a completely different item, and said the only way I could get my money back was to ship the wrong item back to Pakistan at my expense (which would be half the purchase price). They refused to provide return shipping. In the end they said the best they'll do was to refund half my money, which I begrudgingly agreed to. But this refund never came, as they blamed my "bank" even though I charged it on Amex. So now I'm out the whole purchase price even though it was clearly their mistake.
Jo T.
Cancelled the order right away yet they kept 30 percent!
Angie S.
This is a scam company, they buy cheap copies in Asia and sell the products as original ones. They will never comply with their return policy neither.
Andreas W.
I was promised a refund, as they did send the wrong size (so stupid) Then only a part of the refund was refunded (obvious scam!!) Couple of mails later, still no money!
David F.
Very poor experience. Quality is low and not anything like the photo. Products are shipped from Pakistan and the customer is responsible for the return shipping costs.
