amelia
Amazing Customer Service
Jacket Hub helped out so much during my replacement and quickly responded to any questions or worries I had. Th customer service is amazing and I’m so thankful for all the help!
Average
Based on 613 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
jacket-hub.com is listed under Needlework & Knitting.
jacket-hub.com (jacket-hub.com) has 613 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
613 approved reviews, newest moderated first
amelia
Jacket Hub helped out so much during my replacement and quickly responded to any questions or worries I had. Th customer service is amazing and I’m so thankful for all the help!
Theresa W.
Danny Oliver very helpful with order and measurements
Brigitte
We ordered and payed accidently 2 hoody’s, so we cancelled 1 and asked for refund. Harry from cs was helpfull at first, and told us he would forward our mail to the finance departement. After this, no refund and ignoring our other e- mails. The 1 hoody did come our way. B.Swart The Netherlands
Jenna H.
Thank you Walter Jr
Ta G.
Ich habe ein anderen Produkt bekommen, als auf den Produktbildern zu erkennen (warenfälschung). Nun verweigert man mir die Rücknahme
Nesh
Walter Jr was So nice He Help Me With my small problem thank you
D M.
Harry was great - he resolved my question and even took the initiative to call me so that we didn't have to keep trading emails.
Aubrey
If i could give less than 1 star i would. Terrible experience with customer support and was treated very rudely when i tried to cancel a late order after a few vague replies being told to be patient and keep waiting with no real update. I have no faith i will get items as expected or even a refund. EDIT: Thank goodness for Paypal who with enough evidence was able to refund me for my order! Always use Paypal and document EVERYTHING!!