Average
Based on 569 reviews
Jack's Flight Club3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're Jack's Flight Club, your friend who sends you great Flights straight to your inbox.We're the club that won’t flood your inbox with every airline sale out there.We use our proprietary technology and our expertise (our human Flight Experts) to filter out the noise so you only see real flights that make sense, save money, and fit real travel plans ✈️
Jack's Flight Club (jacksflightclub.com) has 569 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
569 approved reviews, newest moderated first
DazMan
Great e mails and brilliant fare finds. Got a BA Club World return to Cancun for £700
Reply from Jack's Flight ClubSep 15, 2025
We love to see this!!! Please send us a postcard from the flight you booked and feel free to share any stories or pictures when you're back :) We absolutely love being a part of your travel adventures and knowing we are helping to get you all across the world!
philip
Look your self on Skyscanner and google waste of money !!!!!
Reply from Jack's Flight ClubSep 15, 2025
Hey Philip, we're really sorry to see that you feel that way. We have 1000s of members who get great value from the flights we find, our amazing customer service and also the travel inspiration and tips we give. Bookings are not done through us, so Google Flights or online travel agents are the sites that we use to assist you in having an easy to use option to locate the flights that we've found, so you may actually book them. We understand that you might think, wait... I can find that price myself, what's the point? While it is definitely possible for you to find flights in a decent price range, it may not be the types of fares that we are able to locate. Google Flights and online travel agents are not what we use to locate our flights. We have a dedicated team who scour the internet daily, using tools and years of travel experience, to find you flights to the places you're after and also, inspiration to places you might not have thought of. They then make it as easy as possible for you to book by sending you a Google Flights link or letting you know that the offer is available through the airline directly. If ever anything is unclear or you're not able to find a flight that we've sent out, please reach out to our amazing Member Experience team by emailing: [email protected]!
Emélie
A great way to stay up to date on cheap tickets to destinations around the world, including Eurostar promos.
Reply from Jack's Flight ClubSep 10, 2025
Hey, Emélie, thank you very much! We love traveling and helping our members to see this big, beautiful world :) We place a lot of focus on not only finding you amazing flights but also inspiring you to consider destinations that you would never have thought of. We truly hope that we may continue to do so and please don't forget to send us a postcard the next time you book!
Joan
Cancelled service as just haven’t been able to use. Refunded for upcoming year w/o a problem.
Reply from Jack's Flight ClubSep 8, 2025
Hey, Joan! We are so happy to see that our Member Experience team were able to help you with your refund with ease. We do wish you all the very best and if you need anything else, you know how to reach us :)
S D.
It's a really helpful service and I always receive a great personal response to my emails.
Reply from Jack's Flight ClubSep 8, 2025
Thank you very much for your kind words :) We aim to get you out on as many travel adventures as we can and we're so glad that we could help with your flight query. We've got our eyes peeled and we're hoping we see your preferred flight soon!
Susan C.
I’m finding it the easiest way to find where the bargain flights are. In fact I’ve just booked one and saved tons of money. The Detour is an interesting and valuable resource of information about wonderful places I hope to visit. Some of the info has changed my mind about going and some has opened my mind to new places. I’m glad I found the club.
Reply from Jack's Flight ClubSep 8, 2025
Oh, Susan! We're elated to see this! Thank you very much for being so kind and your feedback has been sent to our Detour Editor. We love seeing that you've already booked a flight and please make sure you send us a postcard from the bottom of the flight alert :) We hope you have an absolutely amazing time and we also hope that we can continue inspiring you and adding even more countries to your bucket list!
Consumer
Just use google flights ..????…
Reply from Jack's Flight ClubSep 8, 2025
Hey there! Bookings are not done through us and Google Flights is one of the sites that we use to assist you in having an easy to use option to locate the flights that we've found, so you may actually book them. We understand that you might think, wait... I can find that price myself, what's the point? While it is definitely possible for you to find flights in a decent price range, it may not be the types of fares that we are able to locate. Google Flights is not what we use to locate our flights. We have a dedicated team who scour the internet daily, using tools and years of travel experience, to find you flights to the places you're after and also, inspiration to places you might not have thought of. They then make it as easy as possible for you to book by sending you a Google Flights link or letting you know that the offer is available through the airline directly. We can never predict where and when a flight will come up for, but typically we're able to help most of our members with flights to all over the world. If ever anything is unclear or you're not able to find a flight that we've sent out, please reach out to our amazing Member Experience team by emailing: [email protected]!
Jennifer R.
Quick response and satisfactory resolution.
Reply from Jack's Flight ClubSep 8, 2025
Thank you so much, Jennifer! We're always aiming to not only get your queries resolved, but also have that resolution done in the easiest and fastest time :) Please don't hesitate to reach back out to us if you have any other questions.
