Average
Based on 569 reviews
Jack's Flight Club3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're Jack's Flight Club, your friend who sends you great Flights straight to your inbox.We're the club that won’t flood your inbox with every airline sale out there.We use our proprietary technology and our expertise (our human Flight Experts) to filter out the noise so you only see real flights that make sense, save money, and fit real travel plans ✈️
Jack's Flight Club (jacksflightclub.com) has 569 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
569 approved reviews, newest moderated first
John W.
Prompt helpful response
Reply from Jack's Flight ClubAug 12, 2025
Hey, John! We're delighted to see that our amazing Member Experience team were able to help with your query quickly and efficiently. Don't hesitate to get back in touch with them whenever you need assistance with your membership :)
Charles L.
Your offers enabled me to consider venturing further than I had previously planned, though I have not yet finalised any plans.
Reply from Jack's Flight ClubAug 11, 2025
Hey Charles, we love seeing that! Our hope is that we can inspire you to not only get places on your bucket list checked off, but also open your eyes to places you might never have thought of. If you need any help navigating the site or the offers, please reach out to our lovely Member Experience team at [email protected] :)
Gwendoline B.
Prompt, polite reply
Reply from Jack's Flight ClubAug 11, 2025
We were so happy to see this! Thank you so much for leaving your review and it has been passed on to the team :) We are glad that we were able to sort your query in a timely manner and please don't hesitate to get back in touch with us if you need anything else.
Alan
Haven't been able to use this service. They do not service the Cincinnati area where I live. I have not been able to find a transfer to a location Jack's services that would be beneficial.
Reply from Jack's Flight ClubAug 11, 2025
Hey, Alan! We aren't offering departures from Cincinnati as of yet but are always working on adding new zones. Just for reference, we do currently offer departures from various airports in Boston, Chicago, New York, Philadelphia, Baltimore, Washington D.C., Los Angeles, San Francisco, San Diego, as well as Sacramento, Seattle, Orlando, Tampa, Miami, Atlanta, Texas, Denver, Phoenix, and we've also started covering Salt Lake, Portland and Las Vegas. We hope that we will be able to offer you tips from Cincinnati soon and we are working on it! If in the mean time we may help with anything else, please don't hesitate to get in touch with our Member Experience team at [email protected]
JENETH
Very often they come with really intresting rates for plane tickets. Easy to booking and for same price they found. Happy with this service .
Reply from Jack's Flight ClubAug 11, 2025
Thank you very much for your kind words, Jeneth! This definitely put a smile on our faces and we're very pleased that we can find you the best offers and love knowing that the booking process is easy :) Please don't forget to send us a postcard the next time you book from one of our tips, we love hearing all about your travel adventures!
customer
They dealt with my concerns immediately and efficiently
Reply from Jack's Flight ClubAug 11, 2025
We're so happy to see that we were able to quickly sort your account query :) Our Member Experience team aims to not only provide great service but also make any process as easy as possible! If you do need anything else, don't hesitate to reach out to them again. They are always on hand to help with your Jack's needs.
Paul
Excellent. Very helpful. Maybe the best. Thank you very much. God bless!!!
Reply from Jack's Flight ClubAug 11, 2025
Thank you so much for this review, Paul! We were thrilled that we could clarify the membership for you and confirm the correct settings. We look forward to having you join our Premium in the future but if you need anything else in the mean time, please get back in touch with our amazing Member Experience team :)
Chris B.
Had a little issue with process initially, but customer service was outstanding including follow up to make sure I was happy! Deals are great too!
Reply from Jack's Flight ClubAug 11, 2025
Chris, this made our day! Thank you very much for letting us know and we've passed your feedback to the team. Issues are sometimes unavoidable but we will always aim to resolve them in a timely and efficient manner, getting you into your account and seeing all the wonderful tips :) If you need anything else, you know how to reach our Member Experience team, so please don't hesitate to get in touch!
