Excellent
Based on 542 reviews
jessieswig.com4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Jessie's Wig, one of the best suppliers in high-quality human hair wigs.We have our own factory and have sold human wigs for almost 40 years. We aim to be your personal wig expert and are committed to providing our customers an unparalleled alternative hair shopping experience. We always want to bring beauty and confidence to customers around the world.And we also accept customization according to your special needs. We are trying our best to provide the best products with good price. Please feel free to buy our products and contact us if you have any questions.
jessieswig.com (jessieswig.com) has 542 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
542 approved reviews, newest moderated first
JessiesWig
The quality of the hair is outstanding！I love it！
Reply from jessieswig.comSep 17, 2025
Thanks so much for sharing your feelings with us. we will keep doing our best and provide our customers high quality wigs. We also hope we can keep long cooperation.
GG S.
I recently ordered a wig from Jessie’s Wigs, and while the shipping was delayed (took about 2 ½ weeks), once I contacted customer service, they monitored every step of the delivery. The CSR was very attentive and on top of things, which I really appreciated. The wig arrived in a sturdy box (much better than the bags other companies often use) and came with the usual extras, wig caps, hair clips, and accessories. The wig itself is good quality, but not ready to wear right out of the box. I had to pluck it, create baby hairs, trim the lace (which I accidentally cut too short.. oops), and cut the ear tabs. Definitely not the most beginner-friendly if you don’t have experience with wig customization, but the end result was beautiful. My ratings: Shipping: ⭐⭐⭐⭐ (4/5) Customer Service: ⭐⭐⭐⭐⭐ (5/5) Wig Quality: ⭐⭐⭐⭐⭐ (5/5) Wig Readiness: ⭐⭐⭐⭐ (4/5) Beginner Friendly: ⭐⭐⭐⭐ (4/5) Overall, I would recommend Jessie’s Wigs and plan to purchase again in the future
Reply from jessieswig.comSep 16, 2025
Thanks so much for sharing your feelings with us, we are so happy you like it. we will keep doing our best and provide our customers high quality wigs,and we will also do better in the future.
Karen M.
The customer service is awesome at Jessie’s wigs. They always replied to my emails, inquiries and questions. They never missed a beat. I had a piece custom made, complete with small wig cap, and they made it exactly to my description. I picked a hairstyle and picked the color I wanted and they put it all together into this incredible looking piece of hair. The hair quality is impeccable, soft, shiny and I will never order from another place besides Jessie’s. You won’t be disappointed.
Reply from jessieswig.comSep 16, 2025
Thanks so much for sharing your feelings with us. we will keep doing our best and provide our customers high quality wigs
Kellyanne R.
The wig didn't meet my expectations, it was completely different from the picture. I decided to return it. OMG, what a nightmare. THIS IS SOME SCAM…. It took over a month to get it shipped back and then they kept procrastinating about my refund. Now they say “oh it’s lost in warehouse and money is frozen so I can’t reimburse you”. Now I’m reaching out to the business bureau to get them to stop stealing from innocent buyers. I order one because going thru chemotherapy and this is what I’m fighting with besides my battle!! STAY AWAY! Please Don’t Do It!!! Horrible
Reply from jessieswig.comSep 11, 2025
Hi dear ,we are really sorry about the inconvenience. after received your request to return the hair, we have send you address to return the hair on 12th, we send many message and email to you but didn't get reply and then you open dispute to frozen the money. after you send us the return trakcing number on 30th, we found the package has been delivered on 18th. then we have asked my warehouse to find the package for us. we don't mean the package was lost in our warehouse, we mean though they haven't give us reply about the returned package, we will still apply refund for you. but because you contact klarna to open dispute, the money is frozen,we hope you can close the dispute then refund you. open dispute can't solve any problem.
Marissa S.
Great quality human hair wigs at an affordable price. Due to having two kids in the same year I experienced extreme hair thinning. I researched Jessieswig and took a chance. I am so happy with my purchase. Wig looked like the picture, quality hair, great customer service and big head friendly. I love Jessieswig and will be ordering from them again as they have gained my trust.
Reply from jessieswig.comAug 29, 2025
Thanks so much for sharing your feelings with us. we will keep doing our best and provide our customers high quality wigs. We also hope we can keep long cooperation.
Pete G.
The wig was just okay and didn't meet our expectations. We decided to return it. OMG, what a nightmare. THIS IS SOME CHINA COMPANY! It took over a month to get it shipped back and then they kept procrastinating about our refund. We ended up having to contact our credit card company to dispute the charge and that was the only way we got our money back. STAY AWAY!
Reply from jessieswig.comAug 27, 2025
Hi dear, we are really sorry for the inconvenience. after received you request to return the hair on 19th,, we have sent you address on 24th, and help you to return it to our US warehouse. we have told my manger to refund you asap,we are really sorry for the delay, but you don't need to contact your bank to get the refund,we have told my manger again to priority process to you
Jennifer Richards Van A.
Well the wig I ordered really doesn't look like the picture on their website
Reply from jessieswig.comAug 25, 2025
Hi dear, we are really sorry that the hair doesn't met your expectation. may i know your order number? so we can help you solve the problem.Please feel free to contact with us via email so we can help you more easily:[email protected]
Kelly
The website was easy to order from. The wig very beautiful and I like that they sent a picture of the wig finished. The quality of the wig was great. The wig cap fit me well and the lace was undetectable. I will be buying another wig.
Reply from jessieswig.comAug 23, 2025
Thanks so much for sharing your feelings with us, we are so happy you like it. we will keep doing our best and provide our customers high quality wigs
