Excellent
Based on 307 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Jive Hosted VoIP is the easiest and most affordable option for your business phone system. Jive’s cloud VoIP service helps thousands of organizations simplify how they manage their phone setup.
Jive Communications (jive.com) has 307 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
307 approved reviews, newest moderated first
creg C.
Jive's latest technology has allowed me to configure our phone system in such a fashion as to customize it for each of our employees, and there different needs in marketing requirements. Our customers feel as though we are in the office serving them when in fact we are out of the office and still have the ability to serve our customers and market at the same time.
Brittany P.
Jive is USEFUL however it does crash on me in the middle of calls and lags while on a call! I do enjoy using JIVE though and would recommend it to business owners with alot of marketing and advertising calls, When they get all the BUGS out.
Reply from Jive CommunicationsJan 8, 2018
Hi Brittany! We appreciate your feedback. Please reach out to our customer support if you continue to have your calls crash. Thank you!
Steve B.
There service is over the top! These folks truly care and want to help. Anytime we have had a question or need help they are attentive to our needs and help us get things done.
Blake T.
Great customer service, always quick and efficient!
NTC1419784Shipping
Very Happy With Jive. The customer Service is very helpful. The system is user friendly as well.
Glenn
I have been using and selling Jive systems for two plus years. I find it the best and easiest systems to use. Jive is my go to partner for all of my customers for hosted system. Their simple pricing that includes all the features and benefits is a big benefit in designing they system that will fit my customer's needs.
Chris
Thank goodness Jive tutorials are easy to use and easy to understand. Jive tech support is not very good. When I have had issues Jive tech support representatives were hard to communicate with and did not seem very interested in a resolution to the issue I was presenting them with. In the days after I called they spammed me with follow up emails (in effort to get their ticket closed) when they did nothing to help me in the first place. Also it took 2 or 3 attempts to schedule a training session. No call, no show on Jives part. Once we finally were able to get the session going it was a great help.
Reply from Jive CommunicationsJan 8, 2018
We appreciate your honest feedback. We're sorry you've had a poor experience with our support team, this is certainly not how we want to onboard a new customer. We will get this fixed with our support team.
Kate
Anyone I have ever talked to is kind and helpful. They always solve the problems and quickly. I highly recommend them to anyone. Keep up the good job!
