Jive CommunicationsReviews of jive.com

As a new user of the JIve systems, I’ve had to rely on support from various departments. At the end of each contact, my issues were resolved. A lot of effort is given to ensure all systems are A1.

My interactions with this company have always been pleasant. My issues are typically resolved quickly.

A flexible system with high value at very reasonable cost for our small non-profit. Great customer service, by chat or phone either one. I would recommend Jive for any similar organization.

We are new to Jive and had to work out a few issues to get our phone system to work as we wanted, but Jive is very responsive, helpful and worked with us to get each issue resolved. They respond immediately to any issues and we are happy we made the switch and like working with Jive. customer service reps are knowledgeable, helpful and proactive.

Jive manages the phone service for the company I work out. We have run into a few phone problems but Jive is always quick to try and help when I call in. Most of our problems have been solved right away and for those that weren't solved right away Jive usually follows up the next day to check how things are going and if they can help.

Like the new dashboard. Easy to use.

Since, August 2017, we have switched two of our smaller companies over to Jive Communications - and so far the service is great, have had minor hiccups here and there with some of the reporting functions - but that is to be expected with a new/growing start-up. Customer Service has been okay. Billing Department has been awesome! We received an invoice with the wrong pricing and they quickly resolved the issue and was extremely apologetic. So far, my only complaint is the JIVE mobile app - any updates to the app and we have to uninstall and reinstall in order to get the app to work again.

Flawless quality, and amazing support. On the very rare occasion that we experience an issue they 24/7 tech support resolves it for us immediately. Awesome!