client
I received prompt service and a…
I received prompt service and a professional-looking resume which I am excited about using. However, my drafts also had multiple spelling errors that I had to correct; typos with letters inverted like "cleint" for "client" and so on. I was a bit surprised by that. All in all, though, I would recommend the company and I would hire them again. I would just recommend to anyone I know that they review materials very carefully, so they don't have to make too many corrections themselves.
Reply from Jody Michael AssociatesNov 11, 2024
Thank you for sharing your experience. We're glad you're excited about your new resume and appreciate your recommendation! We are extremely surprised to hear the feedback about typos, because that’s never happened before. Our writers use multiple error-checking tools, and they put the documents through multiple passes with these tools, to ensure our documents are correct and error-free. We are truly perplexed, as we’ve not been able to find the errors for ourselves. Of course, we are very sorry that you were in a position to have to make corrections! We’ve reached out to you several times to try to learn more from you, and to get a copy of the document so we can trace what may have happened. We kindly request that you please call us at your earliest convenience. In the meantime, thank you for bringing the issue to our attention, and we’re thrilled to have had the opportunity to work with you!




