EmbodyReviews of joinem.co

Was a simple phone call - didn't have to be nervous about trying to do a video chat. She was extremely clear with her explanation about my dosing and my lack of energy. This puts your company above others. In this day it is difficult to just talk to a human.

Signed up at the beginning of September. Started off ok. Prescription took about 6 days to ship. There was a weekend and Holiday in there so understandable. Well...UPS took 6 days to deliver it. So by the time I got it, the medications were warm and here is where my big Problems with Embody lie. I called and they said a member would reach out within 24-48 hours. No call. The 48 hour mark hits and I call back. I was on the phone for aobut 2 hours. The girl said that she had everything filled out and I should receive new tracking information on the next day or hear something from the pharmacy. Nothing. Called again Friday. They escalated it. Still nothing. Called again Tuesday. Escalated again. Here I am 3 weeks since my initial payment and still no useable medication. So I will be billed in another week for my next month and I may not even have the prescription for this month yet. I am getting beyond frustrated with this company.

Despite all the positive reviews,Embody is to be avoided. Customer service is very good at using scripted verbiage rather than truly addressing the issues.I called or emailed multiple times about the no show for my initial consult. My request for a delayed shipment two weeks in advance of a surgery fell upon deaf ears three times. The shipment was sent anyway. It may seen as though they have good communication but the opposite is true.

Provider listened and was understanding!

Miguel was very knowledgeable and polite. I enjoyed speaking with him.

The provider was clear with our plan moving forward.

Poor communication never got the product and wanted to continually charhe me. Refuse to return my money after Cancellation. This what I got. Your order is late, and we're sorry You paid 27 days ago and your medication still hasn't shipped. Most orders ship within about a week, so this one has fallen behind. Your tracking will appear on this page the moment it ships. If you're running low, call us at +1 (347) 269-4270 and we'll help right away. And I called weekly after two weeks from order it. And then schedule to pay again and haven't received the first product. New update I work with Lyka from Embody and she was more responsive and worked out the issues that I had. So I feel better about the experience After talking to other people for like 3 to 4 weeks. And I just felt like I was getting the run around, but everything she said, I could trust. And she made the issue better. All I wanted was the product that I had purchased.i have received the product. Now I'm tempt to product more from this company.

I have a good experience, answering my questions and follow up with me Lyka is my account manager she is so good