EmbodyReviews of joinem.co

Erin knew exactly what to do in my case. My vial arrived warm and she said it could not arrive warm, when your team member told me it was ok to use it. So there needs to be some re-education on this matter. I was so thankful to talk to someone who gave me clear and correct information.

Great no probs at all.

Jayvee is fantastic!!! He followed up with me multiple times when he saw that my account needed attention. I appreciate that so much with my busy lifestyle the multiple touches made it so we were able to connect. Had he not done that I would have prob not connected with anyone for weeks until I remembered to check in myself. Additionally, once we got on the phone to chat he answered all of my questions and even scheduled my appointment for me because it wasn’t working on my end. He is very friendly and warm but also knowledgeable and professional, the perfect combo for this type of situation. I feel so much more prepared for this journey having Jayvee in my corner. To help facilitate all that goes into it. Thank you, Jayvee!!! 🙌🏼

I have had an awful experience with Embody. First, the one month prescription arrived in a single vial which didn’t seem right to me. Are we really going to insert 4 different syringes into the same vial 4 different times? I reached out for help. It took several attempts to talk to “clinical staff,” which was super frustrating, but even more so when the “clinical staff” answered my concerns by reading out loud the instructions on my prescription bottle and explaining that is all they are allowed to say. I asked her if all 4 doses are meant to be in the same vial and she reread the instructions to me again. She offered to schedule an appointment with a nurse and the call ended after she said, “You’re all scheduled.” I did not receive an email or a call about this at all. All said, there was only enough medication in the vial for one dose. After several emails with support, they have offered to allow me to purchase more. This is a scam. Please go with a reputable company.

Everything and everyone was great

This company is scam to get your initial first month's payment then refuse to issue refunds. I was unable to be seen by a doctor for 4 weeks and then at my appointment, nobody shows up. You cannot speak with a human, the entire company is run by bots. DO NOT USE THIS COMPANY.

Since the beginning of joining on August 13, 2026, I’ve had nothing but issues with this company. First, they only sent me syringes and not the medication. It took me a week to finally get a supervisor on the phone to understand and actually listen to me and to get the medication resent. It was resent and delivered 2 weeks after joining. I wasn’t able to do a refill without calling because with the delay in medication, it delayed my next payment by 62 days and my refill form to open by 183. Don’t understand that part but let’s keep going with the story. Once I noticed the major delay I reached out to customer to figure out the issue which was resolved. Here I am ready for my second week and no medication. Payment was taken. When I called this morning they stated my order was cancelled. They canceled my order because when they went to draft for the payment they had an address that wasn’t the billing address for that account. Either way the issue was resolved, payments was made and September 18, 2026 and the order was not sent out. I’ve emailed multiple times with no response. Waited hours on hold. This company was not properly prepared for the response in orders they received. Their third party pharmacies, the third party customer service company, and the lack to communicate with all parties involved is what is going to drag this company to the ground. It has potential to be great but their policy for only refunding the customer when they are declined for treatment is unacceptable. I asked for a refund and that is what I was told. They canceled charge me for a product that they canceled but will not refund me. Also, I had to allow them to send the medication to me and when it arrives I will be canceling. This was the only option for me since they do not allow refunds even when they are at fault. Please DO NOT USE THIS COMPANY AT THIS TIME. Hopefully when the hype calms down and they have the time, money, and right leadership all the issues I’m sure a lot of us consumers are having will be resolved. I would give no stars if I could.

CRNP did listen and made appropriate recommendations.