Great
Based on 4,428 reviews
Fridays Health4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Fridays Health (joinfridays.com) has 4,428 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
4,428 approved reviews, newest moderated first
NDWI
Very easy to use their website. Email and text correspondence is fast and easy. I have recommended Fridays Health to family and friends.
Reply from Fridays HealthJan 25, 2025
It’s amazing to hear such positive feedback. Thank you for choosing us and sharing your experience!
Alyssa B.
Everything was so easy, from the intake to reordering. Kind and knowledgeable providers!
Reply from Fridays HealthJan 25, 2025
We’re so grateful for your feedback! Thank you for letting us know we’re on the right track
customer
Quick response time to any inquiry. Seamless process of ordering and receiving medications
Reply from Fridays HealthJan 21, 2025
Thank you for the kind words and we're honored to be on this health journey with you :)
Lisa
When I joined Fridays last year I was able to get quick responses from customer support and they understood what I needed help with. They were also super nice and listened to me as a person. The last few times I have had to call/email in the last week they aren't really listening to me and what I need. For example, they rushed me to get an appt with a provider after getting my PA approved for Zepbound. I had planned to schedule something in the next week. I met with the provider and they didn't really listen to me, and the call was like 2-3 minutes long. They weren't even looking at the camera. I guess my feelings are that this is very transactional lately. I appreciate all the help getting the meds and the PA approved, but there is a person on the other side of the system.
Reply from Fridays HealthJan 16, 2025
Thank you for taking the time to share your feedback. First, we want to acknowledge and sincerely apologize that your recent experience with Fridays didn’t meet the standard of care and attention you previously enjoyed. We value each person as more than just a patient – you are part of our community, and it’s clear we fell short in making you feel that way. We’re grateful to hear that our team was initially helpful and supportive, and we’re committed to ensuring every interaction reflects that same level of care. Regarding the scheduling process and your provider visit, we deeply regret that it felt rushed and transactional. That’s not the experience we want for anyone, and we’ll be addressing this feedback with our team to ensure that appointments are more personalized and providers are fully engaged during every interaction. Your point about recognizing the person behind the process is incredibly important to us. We’re committed to improving communication and providing a more human-centered approach. Please feel free to reach out to us at [insert contact info] so we can better understand your concerns and work to make things right. We appreciate your patience and the opportunity to improve. Thank you for being part of Fridays, and we’re committed to earning back your trust.
HB
It was easy to submit a medication request. It was processed quickly and the medication arrived in 3-5 days.
Reply from Fridays HealthJan 16, 2025
Thank you for your kind words! We're so glad to hear that the process was smooth and efficient for you. Ensuring quick and hassle-free service is our priority, and it’s wonderful to know we met your expectations. We’re here for you whenever you need us!
customer
Good customer service. Good communication. Very supportive when beginning a weight loss journey and will work to help with the prior authorization process.
Reply from Fridays HealthJan 16, 2025
We truly appreciate your thoughtful review! Supporting you on your journey is what drives us, and we’re thrilled to hear that our team was helpful and communicative. If there’s ever anything more we can do to assist, don’t hesitate to reach out. Thank you for trusting us with your care!
customer
quick response to medication request/dosage increases
Reply from Fridays HealthJan 16, 2025
Thank you so much for your feedback! We’re happy to hear that our team could respond quickly and meet your needs. Your health and satisfaction are our top priorities, and we’re grateful to have you as part of the Fridays family!
Eunice C.
I consider it a serious and responsible company when it comes to taking care of my health. I am very grateful and satisfied.
Reply from Fridays HealthJan 16, 2025
Your kind words mean the world to us! We’re honored to support you in taking care of your health and are so glad you feel confident in our services. Thank you for being a part of Fridays – we’re here for you every step of the way!
