Great
Based on 4,428 reviews
Fridays Health4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Fridays Health (joinfridays.com) has 4,428 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
4,428 approved reviews, newest moderated first
AWinner
The service is great, I get my shipment of medication fast monthly
Reply from Fridays HealthJan 11, 2025
Thank you for your kind words! We're thrilled to hear that you’re receiving your medication quickly and that our service is meeting your expectations. We appreciate your trust in Fridays and are here to support you every step of the way!
customer
The timing of receiving a prescription is crucial when on a GLP one drug they need to be taken once a week on a regular scheduled basis. Following a meeting with the provider, I expected my prescription to be sent to my pharmacy. It was not I followed up via chat with Joint Fridays and asked for them to do so Because my name is similar with others. They mixed me up again with someone else and wanted to send my prescription to a different pharmacy for somebody else, other than me. after I got that resolved, the prescription was sent to my pharmacy, which then sat on it waiting for Join Fridays to respond. Join Fridays does not respond to my pharmacy unless I reach out to join Fridays and let them know that my pharmacy is trying to get a hold of them. This is a common occurrence that has happened multiple times. Once I got to join Fridays and my pharmacy to connect and talk, the prescription was then said to be OK to be filled my pharmacy then told me that they were unable to fill it because I needed to get prior authorization. More days have passed. I have been with Joint Fridays for more than 35 weeks now, and you would think as a customer that the prior authorization would be taken care of by Friday’s automatically on a continuous basis so that there would not be a delay on my side. Once my pharmacy told me that I needed a prior authorization. I then contacted Fridays again via chat requesting a prior authorization and asked for it to be rushed considering it was now almost 7 days later and I had missed my timely shot. The prior authorization was rushed by Fridays. They got it back in a couple days even though they said it could take up to 7 to 10 days in the end. This process is very difficult as a customer when I’m expecting Fridays to make it so that after I speak with the provider, my pharmacy is alerted of the prescription and my pharmacy fills it and alerts me that it’s ready to be picked up during Friday’s should be doing all the items in the background not the customer which is the reason why I give them two stars.
Reply from Fridays HealthJan 11, 2025
Thank you for sharing your experience with us. We sincerely apologize for the frustration and delays you encountered in getting your prescription filled. We understand how critical it is to maintain a consistent schedule with GLP-1 medications, and we regret that our process did not meet your expectations. Your feedback highlights areas where we need to improve, particularly in ensuring smoother coordination between our team and pharmacies. While we do our best to expedite prescriptions and prior authorizations, we recognize that this process should be seamless for you. We are actively working on improving communication with pharmacies to reduce delays and prevent these kinds of issues from recurring. We appreciate your patience and your continued trust in Fridays. If you have any unresolved concerns, please reach out to our support team directly so we can assist you further. Your experience matters to us, and we are committed to making it better.
Beth M.
Jackson has helped me so much with the entire process!! I am forever grateful!!!
Reply from Fridays HealthJan 11, 2025
We're so happy to hear that Jackson has been such a great help to you! Our team is dedicated to making your journey as smooth as possible, and we’ll be sure to pass along your kind words. Thank you for choosing Fridays—we’re grateful for you!
Stephanie
Fridays is an awesome place, every step from the beginning has been nothing but fast, friendly and helpful in every way.
Reply from Fridays HealthJan 11, 2025
Wow—thank you for the amazing feedback! We’re so glad to hear that you’ve had a seamless experience with Fridays. Our goal is to provide the best care and support possible, and it means a lot to hear that we’re delivering on that. We appreciate you!
Isabel H.
Yo tengo un par de meses ya con fridays y mi experiencia ha sido muy buena en general he perdido alrededor de 25 libras con Tirzepatide y voy x más , precisamente hoy me llegó mi medicamento, yo los recomiendo al 💯.
Reply from Fridays HealthJan 11, 2025
¡Muchísimas gracias por tu comentario! Nos alegra saber que has tenido una gran experiencia con Fridays y que has logrado un progreso increíble con Tirzepatide. 💪✨ Estamos aquí para apoyarte en cada paso de tu camino. ¡Sigue así y cuenta con nosotros!
customer
I have been charged twice for medication that I haven’t ordered or received. I have asked for my account to be credited and it has not happened. I have also asked for my account to not be on auto pay. That is how I got charged twice for items not received. Every time I’ve reached out no one has done what I asked for.
Reply from Fridays HealthJan 11, 2025
We're very sorry to hear about your experience, and we sincerely apologize for the frustration this has caused. Billing issues are never acceptable, and we want to make this right for you as quickly as possible. Please reach out to our support team at [email protected] with your account details so we can investigate the duplicate charges and process the necessary refund or credit. Your satisfaction is important to us, and we appreciate the opportunity to resolve this for you. We look forward to assisting you and ensuring a smoother experience moving forward.
Angelina M.
Professional supportive physicians and staff! Fast,safe,secure processing.Very reputable! Would definitely recommend join Fridays for great support and wonderful staff!
Reply from Fridays HealthJan 3, 2025
Thank you so much for your kind words! 🌟 We're thrilled to hear that you had such a positive experience with our team. Providing professional, supportive care in a fast, safe, and secure way is our top priority. Your recommendation means the world to us, and we're grateful to have you as part of the Fridays family. If you ever need anything, we're always here for you! 💙
Beth
The website is not user-friendly. The communication between provides and Distributors is awful . One time it took me six weeks to get my medication. You need to make some changes.
Reply from Fridays HealthDec 24, 2024
We’re sorry to hear about your experience, and we truly appreciate your feedback. At Fridays, we are committed to ensuring a smooth and efficient process for all our patients, and we regret that we fell short in your case. Your concerns about the website and communication have been noted, and we are actively working on improvements to make our platform more user-friendly and responsive. Additionally, a six-week delay in medication is absolutely unacceptable, and we apologize for the inconvenience this has caused. To address this issue directly and make things right, please reach out to us at [email protected]. Our team will prioritize your case and ensure we resolve any outstanding concerns. Thank you for bringing this to our attention—we are dedicated to improving and providing a better experience for you and all our patients.
