Fridays Health Reviews | Read Customer Reviews of joinfridays.com

Fridays Health Reviews | Read Customer Reviews of joinfridays.com

Fridays Health reviews

4,428 approved reviews, newest moderated first

Sarah
Sep 17, 2024
I LOVE Join Fridays
I LOVE Join Fridays - I recommend them to everyone! Easy, reasonable, professional- it’s Fantastic!
Reply from Fridays HealthSep 17, 2024
Thank you so much for your review! We're thrilled to hear that you're loving your experience with Fridays. It's wonderful to know that you find our service easy, professional, and fantastic! Your recommendation means the world to us, and we’re grateful for your support. We look forward to continuing to meet your needs and provide the best service possible!
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Julie
Sep 16, 2024
Make it so easy to access the medication
Make it so easy to access the medication
Reply from Fridays HealthSep 16, 2024
Thank you for the kind words! Our goal is to make access to care affordable and easy :)
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customer
Sep 16, 2024
The online support has been fantastic
The online support has been fantastic. All of my questions have been answered very promptly. My initial consultation with the doctor was very informative. My only frustration is with the medication itself. I don't feel I am getting the results I expected, but that isn't a reflection of how Fridays Health conducts business. I have another online consultation scheduled this week to discuss my dosage and ask additional questions to adjust my expectations of the medication.
Reply from Fridays HealthSep 16, 2024
Thank you so much for your thoughtful review! We’re thrilled to hear that you’ve had a positive experience with our online support and your consultation with the doctor. We understand that getting the right results can sometimes take time, and we appreciate your patience as you work with your provider to find the best approach for you. It’s great that you’ve scheduled another consultation to discuss your dosage and expectations. We’re here to support you every step of the way, and we’re confident that together with your provider, you’ll find the right plan to help you reach your goals. Thank you for being part of the Fridays Health community, and please don’t hesitate to reach out if you need anything in the meantime!
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Customer C.
Sep 16, 2024
Good Service, but Disorganized
I've had great experiences with Friday's providers, but their backend operations are disorganized, creating lags in service delivery and tons of headache. I've submitted all my labs (now twice) but my provider was unable to view/see them on their end, resulting in a 2-week delay in getting medication. Customer Support is responsive, but responses are from a different rep every time, so there is zero consistency in actually solving issues. I don't believe CS is versed in Friday's policy-- I get conflicting information, contradictory from messaging from Friday's. It's clear that a number of business functions have been outsourced. That's not the problem- the issue is that they all seem very disconnected.
Reply from Fridays HealthSep 16, 2024
Thank you for taking the time to share your feedback. We’re truly sorry to hear about the challenges you’ve experienced with our operations and communication. While we're glad you've had positive interactions with our providers, we know that delays and inconsistencies in service can be frustrating, and it’s not the experience we aim to provide. We’re actively working on improving our backend systems and streamlining our customer support process to ensure clearer communication and more consistency. Your feedback is incredibly valuable in helping us identify areas for improvement, and we’re committed to resolving these issues. Please reach out to us directly so we can look into your case further and ensure everything gets resolved as quickly as possible: [email protected]. Thank you for your patience and for being part of the Fridays community.
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Christinia M.
Sep 16, 2024
Great service and responsive
Great service and responsive. Extremely customer focused and supportive. Thank you.
Reply from Fridays HealthSep 16, 2024
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our service. Supporting our patients is our top priority, and we’re always here for you.
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Marina
Sep 16, 2024
Join Fridays has been very easy to work with
Join Fridays has been very easy to work with, very responsive and just overall an awesome experience. Without it I would still be struggling in pain. Down 33 lbs since June and I am feeling better everyday. I am so grateful for this company when a lot of us had no where to turn with our insurance and regular pcps
Reply from Fridays HealthSep 16, 2024
We’re incredibly grateful for your feedback! It’s wonderful to hear about your success and the difference Fridays has made in your journey. Congratulations on your progress—we’re so glad we could help when you needed it most.
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Suheid
Sep 15, 2024
No más página dos veses nuca uno me ablaron
No más page dos veses nuca me ablaron
Reply from Fridays HealthSep 15, 2024
Gracias por compartir sus comentarios. Lamentamos mucho que haya tenido esta experiencia y entendemos lo frustrante que debe haber sido no recibir una respuesta después de haberse comunicado varias veces. En Fridays, nos esforzamos por brindar un servicio rápido y confiable, y está claro que en su caso no lo logramos. Nos gustaría investigar este asunto más a fondo y asegurarnos de resolverlo. Por favor, contáctenos directamente en [email protected], y haremos todo lo posible para asistirle. Agradecemos su paciencia y esperamos poder solucionar esta situación.
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Sharon D.
Sep 15, 2024
The customer service is outstanding
The customer service is outstanding! Any question or concern I’ve ever had has always been answered promptly and resolved.
Reply from Fridays HealthSep 16, 2024
We truly appreciate your feedback! It’s fantastic to hear that you’ve had a great experience with our customer service. We’re always here to answer your questions and make sure you feel supported.
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