Great
Based on 4,428 reviews
Fridays Health4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Fridays Health (joinfridays.com) has 4,428 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
4,428 approved reviews, newest moderated first
Deborah
I really get the feeling that all the people at JoinFridays care about what they are doing and about customer service.
Reply from Fridays HealthApr 27, 2024
Hi Deborah! We certainly do care and we're here for you every step of the way :)
Jennifer
Prescription Refill Review is such a headache every time. The providers who conduct these quick refills do not read the intake form notes for updates in information or pharmacies. My prescription was sent to the wrong pharmacy and each time, is missing the ICD-10 diagnosis code which is needed for it be filled using my insurance (which I wrote in the intake note as a reminder to include). I then would need to call in or email their support, which then forwards the concern to the particular prescriber. You cannot message the prescriber directly, so this takes time and delays the refill. The only time it was ever correct was from my inital consultation. I am hoping that the process will be come better over time.
Reply from Fridays HealthApr 26, 2024
Hi Jennifer, thank you for taking the time to provide your feedback, and we sincerely apologize for the recurring issues you've experienced with your prescription refills. It's clear that we need to improve our processes to ensure that provider reviews are thorough and that all pertinent information, such as pharmacy preferences and necessary ICD-10 diagnosis codes, are accurately noted and communicated. We are committed to resolving these issues and improving the accuracy and efficiency of our prescription process. To help us address your specific concerns and prevent future occurrences, please contact us at [email protected] with your details. We will work directly with your providers to ensure your prescriptions are managed correctly going forward. We value your patience and are dedicated to making this right for you. We hope to restore your confidence in our services and look forward to serving you better in the future.
Tanya
I have just started with this company. I do tune in to the lives and any time I ask a question, its answered. Doing my first visit was easy and not overwhelming. Logging in was easy. They email any updates and information.
Reply from Fridays HealthApr 27, 2024
Welcome to Fridays, Tanya :)
Martin Z.
Fridays has simply made the experience of obtaining weight management help with professional physicians as easy as it can be. I appreciate the support and love the founders behind the company.
Reply from Fridays HealthApr 27, 2024
Thank you for the kind words, Martin!
Beth
The website is a little confusing, and after my first refill, I'm not sure if my scrip was increased or not. Will wait to see what I recv in the mail. Although my NP provided me with the necessary information, she was not kind in her delivery. She was quite matter of fact, and I did not feel comfortable asking any addtl questions..... will reach out to those on TikTok for further useful info. Would prefer a change in my NP to see if someone else would be a bit nicer, but don't feel comfortable asking for the change, bc I'm at their mercy.
Reply from Fridays HealthApr 26, 2024
Hi Beth! Thank you for your honest feedback, and we apologize for the confusion and discomfort you experienced using our website and during your interaction with your nurse practitioner. At Fridays, we strive to create a welcoming and supportive environment for all our patients, and it sounds like we missed the mark in your case. We are actively working on making our website more intuitive and user-friendly to ensure that all aspects of your healthcare, including medication refills, are clear and straightforward. Regarding your experience with our healthcare provider, we take your concerns very seriously. It’s important to us that you feel comfortable and respected during your appointments. We encourage you to reach out to us at [email protected]. We would appreciate the opportunity to connect you with another nurse practitioner who better matches your communication style and needs. Your comfort and care are our priorities, and we are here to make sure you feel supported throughout your treatment with us.
Ashlee
The doctor was clear on expectations and what next steps to take. The customer support has been incredible and prompt.
Reply from Fridays HealthApr 26, 2024
Hi Ashlee! Thank you for your positive review and for highlighting the clarity provided by our doctor and the promptness of our customer support team at Fridays. We strive to ensure that every aspect of your experience is smooth, informative, and supportive :)
Ghosted by A.
Great face to face conversation with clinician during my intake. Made the whole intake much more informative than other Telehealth Weightloss Mgmt companies online.
Reply from Fridays HealthApr 27, 2024
We're here to support you every step of the way!
Nicole
My initial video session but also all the video recorded messages in nutrition has been so helpful!!
Reply from Fridays HealthApr 27, 2024
Hi Nicole! Thank you for the kind words :)
