Great
Based on 4,428 reviews
Fridays Health4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Fridays Health (joinfridays.com) has 4,428 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
4,428 approved reviews, newest moderated first
Laura
I am so grateful for Join Fridays. I travel frequently and I have not had any problems getting my meds. I send customer service a message to change my shipping address, I use Async (new ordering option) and my meds arrive in a few days. Their Customer Service agents are very helpful and professional.
Reply from Fridays HealthApr 27, 2024
We are grateful to have you a part of the Fridays family!
Karen
I was impressed that they actually sent me for bloodwork, and their follow up is awesome. The nutrition counseling is great, and the fact that they have meetings that allow members to connect with experts and other members is great.
Reply from Fridays HealthApr 27, 2024
Thank you for your fantastic review! We're thrilled to hear about your positive experience with our program. Your success is our success!
Denyse
What made my experience great with Fridays is my knowing they were able to get approval from my insurance for Zepbound
Reply from Fridays HealthApr 27, 2024
We're always here for you, Denyse!
Christina
Great providers, quick response to any questions and concerns, and lots of resources and community. They really help educate and encourage members with lifestyle changes. No platform/providers can make everything perfect if you are working with insurance but they work very hard to advocate for you and have other options available. I switched over from another platform and I’m so glad I did! They really do care about health over profit. If you join and want success, take the time to utilize the resources they provide. I am 100% guilty of not always “reading the directions to the end before starting”. This time I did. It won’t only help aid in consistent weight loss (I follow the protein, water, etc recommendations closely and consistently) but it’s helped me re-think long term health goals and not just the potential of immediate gratification of lost lbs. My dad was a physician so I’m always thinking about how he would be evaluating healthcare providers and I feel confident in my recommendation.
Reply from Fridays HealthApr 27, 2024
We're so glad you've had a great experience with us. Keep up the great work, and remember, we're here for you every step of the way!
Kimberly
Great customer service! Very responsive!
Reply from Fridays HealthApr 27, 2024
We try our best!
Masy
My experience with JoinFridays has been pretty great. My provider is very nice, informative, and caring. The only negative experience that I have had was with the customer support team in regards to me asking them about a compound pharmacy, they kinda just blew off my question/concern and wanted me to just pay my invoice. Luckily I was able to get the information I needed and could verify the compounding pharmacy.
Reply from Fridays HealthApr 27, 2024
Hi Masy! Thank you for taking the time to share your positive experiences with your provider and the overall service at Fridays. We're thrilled to hear that you've found your interactions with your provider to be nice, informative, and caring. However, I apologize for the less satisfactory experience you had with our customer support team concerning your question about the compound pharmacy. We aim to provide thorough and attentive support for all inquiries and concerns, and it seems we missed the mark in your case. Your feedback is crucial, and we are addressing this to ensure our team offers more comprehensive assistance in the future. I'm glad to hear that you were able to obtain the information you needed, but we understand the importance of getting that support directly from our team. If you have any further questions or need additional support, please don't hesitate to contact us at [email protected]. We are here to ensure your experience is seamless and fully supported. Thank you again for your feedback and for being a part of the Fridays community. We appreciate your understanding and look forward to continuing to serve you with the highest standard of care.
Terri
My televisit with Dr. Jansen went very well. I didn't feel rushed. I felt heard and understood. My medicine came within the time quoted. So easy!
Reply from Fridays HealthApr 27, 2024
We're here for you, Terri!
Latanza D.
I signed up and paid. Had my 1st initial appointment but never received my invoice to get my medication. I feel like I have been scam for a membership. I will be canceling.
Reply from Fridays HealthApr 27, 2024
Hi LaTanza! Sometimes invoices get rerouted into spam folders but I have reached out to you in regards to your case so please check your email! Please don't hesitate to ever reach out to us with any questions or concerns at [email protected]
