m Y.
Great Experience
I was pleasantly pleased with my caregiver. She was kind and attentive, and Very knowledgeable.

Great
Based on 1,711 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The leading virtual care clinic for women in midlife.Created by the best minds in medicine. Delivered by expert clinicians. Covered by insurance.
Midi Health (joinmidi.com) has 1,711 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
1,711 approved reviews, newest moderated first
m Y.
I was pleasantly pleased with my caregiver. She was kind and attentive, and Very knowledgeable.
Tatham S.
My experience with MIDI Health was negative and I suggest not using them. I went to my first appointment and they said they wouldn’t do it because I hadn’t filled out their questionnaire. I rescheduled. I filled out their long time consuming questionnaire. For my second appointment the practitioner, Teneika Gravely, was 14 minutes late for a half an hour phone appointment. I was pressing the audio button but it wasn’t working. Teneika said “I’ll call you back with another link, Jesus Christ.” But she didn’t call back. I tired to call them, text them, and email them but just got recordings and messages saying I couldn’t reach them. It was all a waste of my time, disrespectful, and unacceptable. I went to them because I wanted focused treatment many doctors don’t take the time to give but using Midi was worse than a regular doctor.
Reply from Midi HealthSep 16, 2025
We're very sorry to hear this was your experience. We will request some information from you in order to follow up with our Care Team. We’ll do everything we can to make this right.
Terri
I have had two actual meetings with the Nurse Practitioners so far and my appointments have been cancelled at the last minute (within hours) of the appointment time 4 separate times and then rebooked by the company. This company does not seem to realize we are people who re-arrange meetings and our lives to have these appointments. Last minute cancellations are not acceptable. One cancellation actually said "reason: none". Another cancellation they falsely blamed on me when I wrote to customer service to complain about all the cancellations, until I submitted proof they were incorrect!
Reply from Midi HealthSep 16, 2025
We're very sorry to hear this was your experience! We will request some information from you in order to follow up with our team. We apologize for the inconvenience and would appreciate the opportunity to make this right!
Osa
Always such a wonderful experience. My doctor is incredibly thorough and takes the time to have clear, thoughtful conversations. In a medical world where it’s rare to feel truly heard and believed, she makes me feel both — and that means everything. She is caring, attentive, and genuinely invested in my health. On top of that, the convenience of being able to connect from home (or anywhere) is unmatched. I can actually get an appointment quickly, which is almost impossible with my previous OBGYN, where scheduling 6–8 months in advance, if you could even get in, was the norm. Having access to quality, compassionate care without the endless wait is such a gift. XO
Reply from Midi HealthSep 16, 2025
Thank you for sharing!
customer
It very extremely easy to book an appointment online, and the appointment was within days! My NP, Jessica, was absolutely fantastic. She was personable, professional, patient and caring. I felt truly seen and heard! She was able to prescribe me a starting dose of HRT and is reviewing the annual blood labs I had done with my primary care doctor from this past April to make sure there are no issues that my doctor and I missed when those were previously reviewed. We set a follow up appointment for 4 weeks in the future to go over how our current treatment plan and prescribed levels of HRT are going, and plan on continuing working closely together for my health. I'm so beyond satisfied with Midi and Jessica; I am very, very happy with all of it!!
Reply from Midi HealthSep 16, 2025
We're so happy to hear this. Thanks for sharing!
Mary
I didn't realize that I had brain fog until I started HRT through Midi. Wow, what a difference this has made in my life. I feel like I am truly turning back time and reclaiming my younger self.
Jamie M.
This place made me feel like I was herd that I wasn’t out of my mind crazy she listened to me let me talk herd what I said and got me started on some things that I’m hoping will bring me back to reality.
Gretchen F.
The process of setting up my first appointment and then having my first appointment with Midi Health went very smoothly! I loved being able to set up my appointment online for a time that worked for me and having it virtual- I could have the call wherever I was (lunch break at work)! Completing the questionnaires and all pre-work was easy! It was clear too. My appointment with the Nathalie was great too. She was personable, listened well, and gave suggestions/potential solutions. She made sure I understood the next steps and set up tour next appointment all on our call. The call notes I received after the appointment were fantastic as well. I only have great things to share!!