Allison H.
Ease of setting up the appointment and…
Ease of setting up the appointment and the care of the nurse.

Great
Based on 1,711 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The leading virtual care clinic for women in midlife.Created by the best minds in medicine. Delivered by expert clinicians. Covered by insurance.
Midi Health (joinmidi.com) has 1,711 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
1,711 approved reviews, newest moderated first
Allison H.
Ease of setting up the appointment and the care of the nurse.
Bre B.
Super cool experience with MIDI was a great provider Stephanie was and she actually listened more than talked. She had the answers or suggestions to any of my questions.
Lisa
I love the MIDI experience. Ease in care, communication, and all-around attention to my needs. Each step along the way I had professional assistance from my first visit to each diagnostic procedure or test. 24/7 messaging with medical assistants and my PA made for no anxiety throughout this process. I’m forever grateful that MIDI practitioners are trained menopause specialists who know the real facts about HRT after breast cancer. I’m so relieved today and am feeling so good about my future.
customer
Dr. Kim was very knowledgeable. She helped me with making the right choice. The prices was reasonable per month. Wasn’t nothing extra when it came time to pay overall great experience.
Lisa U.
I appreciate that I was able to get my perimenopausal concerns addressed fairly quickly, but it ends there for me. The first appointment I booked had the time and date switched to a random time and date without inquiring as to my availability. I was then assigned a nurse practitioner, Ashley, who was not friendly - had zero personality and was stone faced during the three visits we did have. Now let’s talk about those visits - the technology didn’t work causing me to have to reschedule two of those three, which was incredibly frustrating. On top of that since they are virtual visits expect to pay about $200 each visit as they are not covered by insurance (and I have excellent insurance). This brings me to my last complaint. I’m assigned to Ashley who each time we have chatted, I’ve told I cannot do a meeting before 5 pm. She suddenly switched all my appointments to 4 pm and I see her schedule is now only till 5 pm every day. I am so frustrated I cancelled this last visit and will be having my GP take this over. It’s good for what it is, and to get started, but beyond that, it’s not worth the money or the aggravation.
Reply from Midi HealthFeb 27, 2026
We're sorry to hear this was your experience! We've requested some additional information from you so that we can look into this and assist.
Margaret S.
I found MIDI health, after struggling to find a suitable provider to take over my HRT and menopause care, after moving to Massachusetts. I had dissatisfactory, even unpleasant, visits with two different gynaecologists. Neither we’re interested in answering my questions and didn’t seem to know much about menopause care. My first visit with MIDI health was very different. My provider was exceptional, she listened with empathy and answered my questions in a professional manner. I won’t be seeking menopause care from anywhere else. Thank you so much for making this journey that little bit easier with your compassionate patient-centred care.
JW
Overall great experience. The nurse practitioner was knowledgeable and thorough. The reason for the 4-state instead of 5 is I would like to be able to receive their topical DHEA/estrogen compounded medication in a 90 day supply. They only have it in a 30 day supply which has a $10 shipping charge each time. The medication works and I like it, but having to order it monthly is annoying especially since all my other medications are for 90 days at a time.
Suzanne Duval L.
I was listened to and heard. I finally felt like I was talking to someone that actually knew about perimenopause. She even sited medical journals to indicate why it is safe for me to be on HRT right now. I feel like there is hope to not feel this way anymore now and I am so grateful for her care. The next day I got my medicine and was able to start taking it. Thank you Midi Health!