Midi HealthReviews of joinmidi.com

Midi health is awful to work with! I had one visit with a provider who prescribed me a new medication which required a prior authorization with my insurance. Midi health was SO DIFFICULT to get a hold of to get the prior authorization completed! I tried contacting them via phone, the patient portal, and the support email. They finally sent a form to my insurance, but then it was for the wrong state! I once again could NOT GET A HOLD OF ANYONE! It has been more than 3 weeks and STILL NO RESPONSE. I cancelled my next appointment. I am going somewhere else. THEY CLEARLY DO NOT CARE ABOUT THEIR PATIENTS!

Expensive and little help. My insurance didn't cover anything. Had to pay t $150 for a 15 minute conversation that offered little advice or solutions. I felt railroaded into accepting a prescription I never heard of with no opportunity to ask in-depth questions or look at possible other solutions. After meeting, dug into the recommended medication, and decided I did not want to take it, plus insurance didn't cover that either. My clinician merely responded with 'sorry you feel that way, I tried my best." Out $400 and am no further along. Midi preys on women looking for help.

I waited for three weeks to get an appointment. I was very excited because I’d heard great things. There were multiple reminders with prompts like, fill out your health questionnaire within 24 hours or your appointment will be rescheduled. After logging on and waiting for 20 minutes, I tried calling the tech-support. After my first attempt, the provider texted me from a number that I couldn’t text back on. She said that she was running a few minutes late. After waiting for 25 minutes I spoke to an AI assistant who told me to log off and log on again. This too didn’t work so I called the number again and requested that the provider call me back when she was ready. There was no callback. They offered to reschedule the appointment for 5 AM the next day. I then emailed their tech-support and there was a standard answer saying that the provider may have had technical difficulties.

My clinician is concerned and shows understanding. She is not transactional. She explains things clearly and makes it easy to understand. She is the one that I feel free to ask any questions no matter how embarrassing the subject may be. I feel cared for and that my feelings about treatment matter.

After seeking perimenopause care from 3 other doctors, Midi was the only one that listened to all my symptoms and didn’t dismiss them. Within 30 minutes I had a prescription and was relieved to be taken seriously. All women deserve to be heard and believed.

My pharmacy is having trouble reaching Midi yet again on my second medication refill. I was hoping this wouldn’t happen again after waiting almost 3 weeks to receive the med the first round, and the stress of constantly trying to reach out to Midi for prior authorization before shipments got cancelled (3x). I went through portal and called countless times and only got one message that the team was working through it. If I don’t have a smooth experience with my refill I’ll be going elsewhere after 2+ years of great experience. Disappointing to see others on Reddit having same problems with prior authorization.

Latoya Rourke, my provider is wonderful. She is able to pick up from last discussion and follow through with my priority needs. I can tell she thoroughly review my health needs prior to the meeting and anticipate the plan of care to meet my health and wellness needs. thank you

I have been struggling with low libido for a couple of years, and I really appreciated the ordering of labs, and the results told me why I was feeling the way I was feeling. My NP helped me understand my lab test results and the care I would be getting from Midi to help me regain my libido! It was so nice to finally be heard by someone after a few years of asking my physicians for help.