Great
Based on 1,010 reviews
Papa4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health.Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.
Papa (joinpapa.com) has 1,010 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
1,010 approved reviews, newest moderated first
Amy and Drew S.
The services were good and the driver were helpful, care about use and friendly.
Reply from PapaJul 26, 2019
It seems like you've seen a couple of our very best Pals! I appreciate your feedback and am glad we were able to provide you with optimal service! If you have any additional, specific feedback, call us at 1-800-348-7951! We love hearing success stories!
Nancy
Kallie was my driver. It was first trip. She was so helpful and very nice. So far, so good. Have three more trips booked
Reply from PapaJul 26, 2019
I'm so glad that you had such a lovely time with Kallie! It's so exciting that since then you've made nearly 10 more visits! Thank you so much for trusting us with your time for your needs! I appreciate your feedback! If you have any additional, specific feedback, call us at 1-800-348-7951! We love hearing success stories!
customer
I had a very pleasant experience driver was very professional, kind and courteous
Reply from PapaJul 26, 2019
Sounds like you had a wonderful experience with one of our best Pals! I appreciate your feedback and am glad we were able to provide you with optimal service! If you have any additional, specific feedback, call us at 1-800-348-7951! We love hearing success stories!
Chris Keen & Kathie P.
Actually I think they do a good job..And they have some excellent driver..Always professional. But very warm and friendly. The one thing they need to do that would make a different..Text or email customers once an appointment has been set up.
Reply from PapaJul 26, 2019
Sounds like you had an amazing Pal! I appreciate your feedback and am glad we were able to provide you with optimal service! If you have any additional, specific feedback, call us at 1-800-348-7951! We are actually going to implement confirmation calls from the Pal and the actual company the day before the appointment. Additionally, also automatic emails for visit setups will be implemented in the near future as well! Thanks for the amazing idea! We love hearing feedback!
customer
Good customer service
Reply from PapaJul 26, 2019
I'm glad we were able to provide you with optimal service. Feel free to call us again for another great experience! 1-800-348-7951
Bob
very Personal and on Time
Reply from PapaJul 26, 2019
I'm so glad that you had a lovely experience, Bob. I appreciate your feedback and am glad we were able to provide you with optimal service! If you have any additional, specific feedback, call us at 1-800-348-7951! We love hearing success stories!
C.M.
Outstanding! Driver very professional and courteous. The Driver's personality made the transport very comforting. Made me feel very safe.
Reply from PapaJul 26, 2019
I'm so glad that you had this experience with such a kind and wonderful Pal! I appreciate your feedback and am glad we were able to provide you with optimal service! If you have any additional, specific feedback, call us at 1-800-348-7951! We love hearing success stories!
Robert
Driver contacted me and confirmed our appointment and was at the pick up on time. Very efficient.
Reply from PapaJul 26, 2019
Sounds like you had the perfect Pal! I appreciate your feedback and am glad we were able to provide you with optimal service! If you have any additional, specific feedback, call us at 1-800-348-7951! We love hearing success stories!
