Denise
Great customer service.
James helped answer my questions quickly and resolve the issues. Great customer service!

Excellent
Based on 368 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Polly is a modern telehealth platform designed to make care simple, fast, and transparent. We connect patients with licensed providers for personalized treatment plans across weight management, metabolic health, and overall wellness, all from the comfort of home.Our approach is built on clarity and convenience. Pricing is straightforward and all inclusive, covering your provider consultation, prescribed medications when appropriate, and delivery, with no hidden fees or surprise costs. Every treatment plan is determined by a licensed provider based on your individual needs.Polly focuses on a seamless experience from start to finish. Our team remains responsive and available throughout your journey for ongoing support.
JoinPolly (joinpolly.com) has 368 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
368 approved reviews, newest moderated first
Denise
James helped answer my questions quickly and resolve the issues. Great customer service!
Sarah B.
Very prompt and thorough in answering questions
Christine C.
I have been with Polly (Piper) since February 2026. I have had a great experience. The delivery is always on time and when reaching out to speak to a doctor or customer service with questions or requests the response has alwya been helpful and in a timely manner.
Stacy E.
Polly has been wonderful so far, they answer my questions in a very short amount of time, helped me out with my billing, got it sorted out. Keeping me updated where my order is. Im very pleased!! So far their prices seem the best. Would def recommend
Erin R.
Tess was great! Answered all my questions and took care of what I needed.
Tom
The support team has always been very helpful in fulfilling any requests that I have . They've been very prompt in answering my questions
Tai
James was very polite and responded quickly to my request for a refill. Sometimes it takes them a bit to get back to you but today it was very quick and I'm satisfied.
Keith L.
Very easy to work with and reasonable pricing for th amazing results you can get.