Reply from June HomesJan 20, 2026
Hi Aisulu,
Thank you for sharing your experience. We’re sorry that your move-in and early days in the home were so stressful and did not meet expectations.
When access, heating, appliance, and cleaning concerns were raised, our teams did engage through emergency support, ongoing communication, and on-site visits to work through each issue and restore access and essential services. We recognize, however, that the timing and coordination of these efforts did not feel reliable or reassuring, and we understand how frustrating that can be, especially during a move-in period.
We regret the impact this experience had on you. While we can’t discuss account-specific details publicly, feedback like this is reviewed internally to improve responsiveness, accuracy of listings, and move-in readiness.
Thank you for taking the time to share your perspective.